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Yarra City

Profile Performance

Provision of food safety services to the community including registrations, education, monitoring, inspections and compliance

Time taken to action food complaints

Average number of days it has taken for council to action food complaints received from members of the public about the safety or handling of food for sale. 2015/16 was the first year of reporting for this indicator. From 2016/17 this indicator is reported by calendar year.

Yarra City (2017-2018)

1.82 days

Similar Councils (2017-2018)

1.78 days

All Councils (2017-2018)

1.76 days

Performance Trend

Reporting Period Yarra City Similar Councils All Councils
2014-2015 0 0 0
2015-2016 1.42 days 1.84 days 2.06 days
2016-2017 1.88 days 1.92 days 2.56 days
2017-2018 1.82 days 1.78 days 1.76 days

Yarra City Council Says...

The trend in time taken to action food complaints remains steady with complaints being actioned within 2 days. From 1 July 2016, time taken to action food complaints is reported by calendar year, previously this indicator was reported by financial year.

Percentage of required food safety assessments undertaken

Percentage of registered class 1 and 2 food premises that receive an annual food safety assessment. From 2015/16 this indicator is reported by calendar year.

Yarra City (2017-2018)

100.43%

Similar Councils (2017-2018)

101.23%

All Councils (2017-2018)

94.61%

Performance Trend

Reporting Period Yarra City Similar Councils All Councils
2014-2015 100.00% 99.86% 88.70%
2015-2016 98.15% 99.64% 90.88%
2016-2017 99.83% 101.06% 93.20%
2017-2018 100.43% 101.23% 94.61%

Yarra City Council Says...

This continues to be a solid result within acceptable tolerances. Food safety assessments are undertaken in accordance with relevant legislation.

Cost of food safety service per premises

Direct cost of the food safety service per food premises registered by council (or for which council has received notification) during the year. This indicator includes Streatrader registrations from 2015/16 onwards, which may affect a council's variance from 2014/15.

Yarra City (2017-2018)

$358.13

Similar Councils (2017-2018)

$520.29

All Councils (2017-2018)

$489.47

Performance Trend

Reporting Period Yarra City Similar Councils All Councils
2014-2015 $426.06 $593.76 $558.44
2015-2016 $407.79 $540.06 $507.28
2016-2017 $356.34 $528.45 $477.02
2017-2018 $358.13 $520.29 $489.47

Yarra City Council Says...

The reduction in cost in 2016/17 and 2017/18 reflect operational efficiencies

Percentage of critical and major non-compliance outcome notifications followed up by council

Percentage of critical and major non-compliance outcome notifications about a food premises that are followed up by council. From 2016/17 this indicator is reported by calendar year.

Yarra City (2017-2018)

99.56%

Similar Councils (2017-2018)

98.16%

All Councils (2017-2018)

93.80%

Performance Trend

Reporting Period Yarra City Similar Councils All Councils
2014-2015 99.00% 92.67% 90.34%
2015-2016 100.00% 97.22% 92.49%
2016-2017 100.00% 97.58% 91.48%
2017-2018 99.56% 98.16% 93.80%

Yarra City Council Says...

The trend in follow-up of notifications remains steady against our target of 100%.

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