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Yarra City

Profile Performance

Provision of food safety services to the community including registrations, education, monitoring, inspections and compliance

Time taken to action food complaints

Average number of days it has taken for council to action food complaints received from members of the public about the safety or handling of food for sale. 2015/16 was the first year of reporting for this indicator. From 2016/17 this indicator is reported by calendar year.

Yarra City (2016-2017)

1.88 days

Similar Councils (2016-2017)

1.92 days

All Councils (2016-2017)

2.56 days

Performance Trend

Reporting Period Yarra City Similar Councils All Councils
2014-2015 0 0 0
2015-2016 1.42 days 1.84 days 2.06 days
2016-2017 1.88 days 1.92 days 2.56 days

Yarra City Council Says...

From 1 July 2016, time taken to action food complaints has been reported by calendar year. Previously this indicator was reported by financial year. This has been implemented to better align reporting with the Department of Health and Human Services. This may result in some variances year on year. Time taken to action food complaints remains within 2 days.

Percentage of required food safety assessments undertaken

Percentage of registered class 1 and 2 food premises that receive an annual food safety assessment. Excludes temporary premises. From 2015/16 this indicator is reported by calendar year.

Yarra City (2016-2017)

99.83%

Similar Councils (2016-2017)

101.06%

All Councils (2016-2017)

93.20%

Performance Trend

Reporting Period Yarra City Similar Councils All Councils
2014-2015 100.00% 99.86% 88.70%
2015-2016 98.15% 99.64% 90.88%
2016-2017 99.83% 101.06% 93.20%

Yarra City Council Says...

This continues to be a solid result within acceptable tolerances. Food safety assessments are undertaken in accordance with relevant legislation.

Cost of food safety service per premises

Direct cost of the food safety service per food premises registered by council (or for which council has received notification) during the year. This indicator includes Streatrader registrations from 2015/16 onwards, which may affect a council's variance from 2014/15.

Yarra City (2016-2017)

$356.34

Similar Councils (2016-2017)

$528.45

All Councils (2016-2017)

$477.02

Performance Trend

Reporting Period Yarra City Similar Councils All Councils
2014-2015 $426.06 $593.76 $558.44
2015-2016 $407.79 $540.06 $507.28
2016-2017 $356.34 $528.45 $477.02

Yarra City Council Says...

The reduction in costs in 2016/17 compared to previous years is due to operational efficiencies.

Percentage of critical and major non-compliance outcome notifications followed up by council

Percentage of critical and major non-compliance outcome notifications about a food premises that are followed up by council. From 2016/17 this indicator is reported by calendar year.

Yarra City (2016-2017)

100.00%

Similar Councils (2016-2017)

97.58%

All Councils (2016-2017)

91.48%

Performance Trend

Reporting Period Yarra City Similar Councils All Councils
2014-2015 99.00% 92.67% 90.34%
2015-2016 100.00% 97.22% 92.49%
2016-2017 100.00% 97.58% 91.48%

Yarra City Council Says...

From 1 July 2016, 'Critical and major non-compliance outcome notifications' has been reported by calendar year. Previously this indicator was reported by financial year. This has been implemented to better align reporting with the Department of Health and Human Services. This may result in some variances year on year.

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