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Ararat Rural City

Profile Performance

Provision of food safety services to the community including registrations, education, monitoring, inspections and compliance

Time taken to action food complaints

Average number of days it has taken for council to action food complaints received from members of the public about the safety or handling of food for sale. 2015/16 was the first year of reporting for this indicator. From 2016/17 this indicator is reported by calendar year.

Ararat Rural City (2018-2019)

1.14 days

Similar Councils (2018-2019)

2.35 days

All Councils (2018-2019)

2.07 days

Performance Trend

Reporting Period Ararat Rural City Similar Councils All Councils
2015-2016 1.6 days 1.97 days 2.06 days
2016-2017 1 days 1.56 days 2.56 days
2017-2018 1.08 days 1.36 days 1.76 days
2018-2019 1.14 days 2.35 days 2.07 days

Ararat Rural City Council Says...

Council places a strong emphasis on food safety and public health, with reports of food complaints and related requests promptly responded to. This result remains within the range expected by Council, and above the 2017/2018 state average.

Percentage of required food safety assessments undertaken

Percentage of registered class 1 and 2 food premises that receive an annual food safety assessment. From 2015/16 this indicator is reported by calendar year.

Ararat Rural City (2018-2019)

80.70%

Similar Councils (2018-2019)

86.70%

All Councils (2018-2019)

94.82%

Performance Trend

Reporting Period Ararat Rural City Similar Councils All Councils
2015-2016 81.58% 82.01% 90.88%
2016-2017 48.18% 86.84% 93.20%
2017-2018 92.98% 87.40% 94.61%
2018-2019 80.70% 86.70% 94.82%

Ararat Rural City Council Says...

Council has prioritised this as an area of improvement for the next financial year. An internal audit has been undertaken and resulting actions are currently being implemented around the management of food safety assessments.

Cost of food safety service per premises

Direct cost of the food safety service per food premises registered by council (or for which council has received notification) during the year. This indicator includes Streatrader registrations from 2015/16 onwards, which may affect a council's variance from 2014/15.

Ararat Rural City (2018-2019)

$184.40

Similar Councils (2018-2019)

$556.98

All Councils (2018-2019)

$484.34

Performance Trend

Reporting Period Ararat Rural City Similar Councils All Councils
2015-2016 $332.06 $552.88 $507.28
2016-2017 $384.90 $499.53 $477.02
2017-2018 $291.09 $562.63 $489.47
2018-2019 $184.40 $556.98 $484.34

Ararat Rural City Council Says...

In line with Council's commitment to deliver an effective and cost efficient food safety service, this reduction in cost reflects a change in Council's approach to staffing.

Percentage of critical and major non-compliance outcome notifications followed up by council

Percentage of critical and major non-compliance outcome notifications about a food premises that are followed up by council. From 2016/17 this indicator is reported by calendar year.

Ararat Rural City (2018-2019)

95.00%

Similar Councils (2018-2019)

98.09%

All Councils (2018-2019)

95.66%

Performance Trend

Reporting Period Ararat Rural City Similar Councils All Councils
2015-2016 Not applicable for this reporting period 86.08% 92.49%
2016-2017 86.96% 82.81% 91.48%
2017-2018 100.00% 92.01% 93.80%
2018-2019 95.00% 98.09% 95.66%

Ararat Rural City Council Says...

There were 20 critical or major non-compliance outcome notifications issued in 2018/2019 with 19 of these being actioned. Council places high importance on ensuring critical and major non-compliance issues are responded to. This performance is consistent with the statewide average.