SERVICE AREA,INDICATOR,MEASURE DESCRIPTION,Banyule City,SIMILAR COUNCILS,ALL COUNCILS,TREND,COUNCIL SAYS
"Animal Management","Timeliness","Time taken to action animal management requests",2.06577736890524 days,1.955583 days,1.713146 days,-1003.00%,"The number of animal management requests increased slightly in 2019/20, however the overall average number of days taken to action requests decreased due to ongoing use of specialist Animal Management officers."
"Animal Management","Service standard","Animals reclaimed from council",71.84%,51.61%,47.26%,-182.00%,
"Animal Management","Service standard","Animals rehomed",20.86%,23.83%,31.96%,,
"Animal Management","Service cost","Cost of animal management service per population",$4.55726705715219,$6.013079,$12.535750,,"Local Government Victoria changed the calculation methodology for this indicator in 2019/20, affecting the basis for comparison with previous years."
"Animal Management","Health and Safety","Successful animal management prosecutions",100.00%,84.94%,63.75%,,
"Aquatic Facilities","Service standard","Health inspections of aquatic facilities",4,2.000000,1.524432,3333.00%,"Banyule's proactive public pools inspection program aims to inspect each pool across 4 periods of the year. In 2019/20, four tests were conducted for each of the facilities (Ivanhoe Aquatic, Watermarc, Olympic Leisure Centre). "
"Aquatic Facilities","Utilisation","Number of visits to aquatic facilities per head of municipal population",7.13266631720491 visits,5.101921 visits,3.977699 visits,-2467.00%,"COVID-19 closures of our facilities for the majority of the last quarter of the 2019/20 financial year impacted visit utilisation figures significantly."
"Aquatic Facilities","Service cost","Cost of aquatic facilities per visit",$0.850475034083163,$2.456146,$8.367016,,"COVID-19 shutdown restrictions resulted in no facility attendance (and no income) from late March to early June. Cautious re-opening in June under revised restrictions at that time provided a limited service for attendance. As facilities require ongoing operational costs throughout COVID-19 closures and restrictions, this greatly affects overall net costs, and comparisons to last year."
"Food Safety","Timeliness","Time taken to action food complaints",1.13793103448276 days,1.824292 days,1.612097 days,-403.00%,
"Food Safety","Service standard","Percentage of required food safety assessments undertaken",100.00%,97.83%,95.00%,18.00%,
"Food Safety","Service cost","Cost of food safety service per premises",$528.24181626188,$546.059741,$502.095791,-168.00%,
"Food Safety","Health and Safety","Percentage of critical and major non-compliance outcome notifications followed up by council",100.00%,98.93%,91.91%,0.00%,
"Governance","Transparency","Council decisions made at meetings closed to the public",3.83%,8.21%,9.84%,17969.00%,"There has been an increase in confidential reports due to a high amount of strategic property related decisions being made this year."
"Governance","Consultation and Engagement","Community satisfaction with community consultation and engagement",60 /100,60.622727 /100,56.310127 /100,169.00%,
"Governance","Attendance","Councillor attendance at council meetings",91.43%,90.00%,92.01%,-557.00%,
"Governance","Service cost","Cost of elected representation",$77428.4285714286,$52595.950590,$49089.267619,2676.00%,"Cost variations relate to Communications expenses (associated with North-East Link, Climate Action, and Postage distribution charges), as well as Training course participation and costs associated with CEO recruitment process."
"Governance","Satisfaction","Community satisfaction with council decisions",60 /100,61.004545 /100,55.135443 /100,0.00%,
"Libraries","Utilisation","Physical library collection usage",6.97658974726482 items,4.622744 items,3.563301 items,-2677.00%,"Loan figures for physical collections have been significantly impacted by COVID-19 facility closures and restrictions."
"Libraries","Resource currency","Proportion of library resources less than 5 years old",88.06%,71.39%,65.34%,-133.00%,
"Libraries","Participation","Active library borrowers in municipality",16.66%,16.69%,14.88%,-660.00%,
"Libraries","Service cost","Cost of library service per population",$30.2865662343977,$35.507904,$32.095855,,
"Maternal and Child Health","Service standard","Infant enrolments in the MCH service",99.29%,101.04%,100.81%,-223.00%,
"Maternal and Child Health","Service cost","Cost of the MCH service",$74.498006779661,$78.084696,$81.814586,-181.00%,
"Maternal and Child Health","Participation","Participation in the MCH service",77.44%,77.60%,78.05%,-329.00%,
"Maternal and Child Health","Participation","Participation in the MCH service by Aboriginal children",70.17%,82.72%,82.00%,-1410.00%,"Underlying differences compared to last year is difficult to determine and is most likely due to a combination of factors such as 1) clients accessing alternative services, 2) client changes and 3) COVID19 impacts. An audit will be undertaken to identify if families have indicated engagement with an ACCHO or other MCH service."
"Maternal and Child Health","Satisfaction","Participation in 4-week Key Age and Stage visit",94.64%,95.74%,97.03%,,
"Roads","Satisfaction","Sealed local road requests per 100km of sealed local roads",92.0222634508349 requests,89.813249 requests,53.925778 requests,1171.00%,"The variation in requests in 2019/20 are associated with major Council precinct-specific projects, early works associated with the Hurstbridge trainline upgrade, and the North Eastlink utility services relocation."
"Roads","Condition","Sealed local roads maintained to condition standards",97.41%,95.67%,96.43%,-81.00%,
"Roads","Service cost","Cost of sealed local road reconstruction per square metre",$0,$150.169792,$97.162232,0.00%,"Not Applicable. (Council did not undertake sealed local road reconstruction in 2019-20 as defined in this Indicator by Local Government Victoria.)"
"Roads","Service cost","Cost of sealed local road resealing per square metre",$30.6594301258487,$26.144733,$13.451249,921.00%,
"Roads","Satisfaction","Community satisfaction with sealed local roads",68 /100,67.263636 /100,56.212658 /100,-145.00%,
"Statutory Planning","Timeliness","Time taken to decide planning applications",30 days,75.977273 days,65.411392 days,-4545.00%,"The median number of days for processing applications has decreased due to reductions in the backlog of older applications. In addition, Council received an increase in types of applications which were able to be fast-track processed."
"Statutory Planning","Service standard","Planning applications decided within required time frames",75.19%,69.90%,73.97%,1944.00%,"The number of planning decisions made within the required timeframes has improved through the reduction in the backlog of older applications, use of streamlined assessment processes for straight forward applications, and increased monitoring of decision timeframes."
"Statutory Planning","Service cost","Cost of statutory planning service per planning application",$2158.94840989399,$2916.382801,$2645.653862,-1034.00%,"In 2019/20, 157 more applications were received than the previous year, and with costs remaining consistent, this resulted in an overall reduced cost per planning application."
"Statutory Planning","Decision making","Council planning decisions upheld at VCAT",42.11%,60.84%,50.61%,292.00%,
"Waste Collection","Satisfaction","Kerbside bin collection requests per 1,000 households",244.250731203762 requests,146.415971 requests,119.914717 requests,532.00%,
"Waste Collection","Service standard","Kerbside collection bins missed per 10,000 households",14.8491567560304 bins,6.818260 bins,5.032448 bins,-1742.00%,"Management of customer requests has been enhanced to better track non-presentation of bins and bin pick-up accessibility."
"Waste Collection","Service cost","Cost of kerbside garbage bin collection service per bin",$101.812431188069,$118.432296,$112.028338,534.00%,
"Waste Collection","Service cost","Cost of kerbside recyclables collection service per bin",$54.3804578904334,$61.454676,$65.171527,4357.00%,"The variation in result from the previous year is due to a 365% increase in recycling disposal costs following the State-wide reset of the recycling industry in 2019."
"Waste Collection","Waste diversion","Kerbside collection waste diverted from landfill",52.84%,47.07%,44.13%,520.00%,
"Financial Performance","Expenditure level","Expenses per property assessment",$2763.81818181818,$2773.807069,$3402.808277,405.00%,
"Financial Performance","Revenue level","Average rate per property assessment",$1866.49090909091,$1794.850197,$1774.715687,,"In 2020/2021 rate waivers are being offered for those ratepayers, communities and businesses suffering from financial hardship directly related to COVID-19."
"Financial Performance","Working capital","Current assets as a percentage of current liabilities",324.81%,252.00%,291.35%,-2301.00%,"Council has maintained a strong cash position in accordance with its financial sustainability plan.   The delivery of capital projects has impacted on the level of liquidity in prior years.  Although a strong liquidity position is being maintained in future years it is anticipated that from 2020 Council will need to draw on its cash reserves to support Ratepayers, Communities and Business as outlined in the Banyule's Economic Support Package of $10.5m (related directly to the COVID-19 pandemic and Council's response to provide direct financial support)."
"Financial Performance","Unrestricted cash","Unrestricted cash as a percentage of current liabilities",242.08%,77.12%,88.99%,-2255.00%,"The cash position is closely monitored to ensure ongoing financial sustainability.  As a result of the strong cash position Council has paid down debt and is undertaking a significant capital works program.  Council has, as part of the adopted Budget 2020/2021, endorsed a $10.5m Economic Support Package to support Ratepayers, Communities and Businesses within the Municipality. "
"Financial Performance","Loans and borrowings","Loans and borrowings as a percentage of rates",31.79%,12.35%,15.03%,-733.00%,"Council's Debt Management Strategic Plan includes identifying opportunities to accelerate the repayment of debt taking into account Council's financial position.  Council took the opportunity and made an early repayment in 2017/18 and has plans to make another early repayment in 2021/22."
"Financial Performance","Loans and borrowings","Loans and borrowings repayments as a percentage of rates",3.89%,3.52%,4.73%,-301.00%,"Council took the opportunity to make an early repayment of its current loan commitments in 2017/18 and plans to make another early repayment in 2021/22."
"Financial Performance","Indebtedness","Non-current liabilities as a percentage of own source revenue",24.39%,12.34%,21.38%,-326.00%,"This result is in line with Council's funding of community infrastructure and the Debt Management Strategic Plan."
"Financial Performance","Asset renewal and upgrade","Asset renewal and asset upgrade as a percentage of depreciation",239.52%,138.09%,115.25%,,"Council continues to ensure that assets are maintained and renewed to meet community needs.  Asset Renewal will fluctuate from year to year depending on the nature of the Capital Program and completion of these projects in the year planned. The renewal of the Ivanhoe Library and Cultural Hub is planned over multiple years with the completion of this significant project in 2020/2021."
"Financial Performance","Adjusted underlying result","Adjusted underlying surplus (or deficit) as a percentage of underlying revenue",3.25%,4.24%,-0.05%,-4307.00%,"This result supports the ongoing long-term financial sustainability of the municipality to generate underlying surpluses. Council has adopted a Budget deficit for 2020/2021 to provide a $10.5m Economic Support Package to ensure those that are most in need of support during the COVID-19 pandemic are provided with the direct financial relief."
"Financial Performance","Rates concentration","Rates as a percentage of adjusted underlying revenue",65.54%,69.00%,61.87%,38.00%,
"Financial Performance","Rates effort","Rates as a percentage of property values in municipality",0.22%,0.23%,0.41%,641.00%,"The Banyule community experienced a decrease in property values. This is reflective of broader property market conditions in the Melbourne metro area.  Rate revenue has been maintained in line with the rate cap."
"Sustainable Capacity","Population","Expenses per head of municipal population",$1154.81915354286,$1292.085933,$2047.982523,422.00%,
"Sustainable Capacity","Population","Infrastructure per head of municipal population",$4936.19284211166,$6275.757466,$15070.916861,597.00%,
"Sustainable Capacity","Population","Population density per length of road",241.082417582418 people,301.170139 people,111.870511 people,-23.00%,
"Sustainable Capacity","Own source revenue","Own-source revenue per head of municipal population",$1076.60049684345,$1193.807265,$1488.383509,120.00%,
"Sustainable Capacity","Recurrent grants","Recurrent grants per head of municipal population",$111.972103835723,$120.103322,$453.447757,541.00%,
"Sustainable Capacity","Disadvantage","Relative Socio-Economic Disadvantage of the municipality",9 decile,7.772727 decile,5.531646 decile,0.00%,
"Sustainable Capacity","Staff turnover","Percentage of workforce turnover",9.69%,10.55%,12.52%,,"The 2020 results reflect a stable level of turnover consistent with favourable staff survey results. Workforce turnover will also fluctuate from year to year pending organisation changes."