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Colac Otway Shire

Profile Performance
Performance Summary
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    Food Safety

    Provision of food safety services to the community including registrations, education, monitoring, inspections and compliance

    Time taken to action food complaints

    Average number of days it has taken for council to action food complaints received from members of the public about the safety or handling of food for sale

    Colac-Otway Shire (2020-2021)

    0.5 days

    Similar Councils (2020-2021)

    1.53 days

    All Councils (2020-2021)

    1.74 days

    Performance Trend

    Table view Graph view
    Reporting Period Colac-Otway Shire Similar Councils All Councils
    2017-2018 2 days 1.7 days 1.76 days
    2018-2019 2.32 days 1.92 days 2.07 days
    2019-2020 1.41 days 1.37 days 1.61 days
    2020-2021 0.5 days 1.53 days 1.74 days

    Colac-Otway Shire Council Says...

    The number of complaints received was significant less, however prompt action to investigate these complaints was initiated.

    Percentage of required food safety assessments undertaken

    Percentage of registered class 1 and 2 food premises that receive an annual food safety assessment

    Colac-Otway Shire (2020-2021)

    49.02%

    Similar Councils (2020-2021)

    71.14%

    All Councils (2020-2021)

    77.13%

    Performance Trend

    Table view Graph view
    Reporting Period Colac-Otway Shire Similar Councils All Councils
    2017-2018 100.00% 95.88% 94.61%
    2018-2019 95.02% 96.75% 94.82%
    2019-2020 101.24% 102.90% 95.00%
    2020-2021 49.02% 71.14% 77.13%

    Colac-Otway Shire Council Says...

    The number of food safety assessments has decreased from previous year due to officers being redirected to manage the COVID19 outbreak within the shire. Some premises were also closed for trading for some of the 2020 calendar year, resulting in the inability to assess these temporarily closed premises.

    Cost of food safety service per premises

    Direct cost of the food safety service per food premises registered by council or for which council has received notification during the year

    Colac-Otway Shire (2020-2021)

    $458.84

    Similar Councils (2020-2021)

    $444.61

    All Councils (2020-2021)

    $489.84

    Performance Trend

    Table view Graph view
    Reporting Period Colac-Otway Shire Similar Councils All Councils
    2017-2018 $402.10 $393.26 $489.47
    2018-2019 $501.48 $425.17 $484.34
    2019-2020 $468.48 $441.12 $502.10
    2020-2021 $458.84 $444.61 $489.84

    Colac-Otway Shire Council Says...

    Percentage of critical and major non-compliance outcome notifications followed up by council

    Percentage of critical and major non-compliance outcome notifications about a food premises that are followed up by council

    Colac-Otway Shire (2020-2021)

    90.00%

    Similar Councils (2020-2021)

    86.10%

    All Councils (2020-2021)

    87.82%

    Performance Trend

    Table view Graph view
    Reporting Period Colac-Otway Shire Similar Councils All Councils
    2017-2018 100.00% 90.60% 93.80%
    2018-2019 94.74% 97.34% 95.66%
    2019-2020 97.50% 97.10% 91.91%
    2020-2021 90.00% 86.10% 87.82%

    Colac-Otway Shire Council Says...

    Result remains high despite a lower result than previous year.
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