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Colac Otway Shire

Profile Performance

Provision of food safety services to the community including registrations, education, monitoring, inspections and compliance

Time taken to action food complaints

Average number of days it has taken for council to action food complaints received from members of the public about the safety or handling of food for sale

Colac-Otway Shire (2020-2021)

0.5 days

Similar Councils (2020-2021)

1.53 days

All Councils (2020-2021)

1.74 days

Performance Trend

Reporting Period Colac-Otway Shire Similar Councils All Councils
2017-2018 2 days 1.7 days 1.76 days
2018-2019 2.32 days 1.92 days 2.07 days
2019-2020 1.41 days 1.37 days 1.61 days
2020-2021 0.5 days 1.53 days 1.74 days

Colac-Otway Shire Council Says...

The number of complaints received was significant less, however prompt action to investigate these complaints was initiated.

Percentage of required food safety assessments undertaken

Percentage of registered class 1 and 2 food premises that receive an annual food safety assessment

Colac-Otway Shire (2020-2021)

49.02%

Similar Councils (2020-2021)

71.14%

All Councils (2020-2021)

77.13%

Performance Trend

Reporting Period Colac-Otway Shire Similar Councils All Councils
2017-2018 100.00% 95.88% 94.61%
2018-2019 95.02% 96.75% 94.82%
2019-2020 101.24% 102.90% 95.00%
2020-2021 49.02% 71.14% 77.13%

Colac-Otway Shire Council Says...

The number of food safety assessments has decreased from previous year due to officers being redirected to manage the COVID19 outbreak within the shire. Some premises were also closed for trading for some of the 2020 calendar year, resulting in the inability to assess these temporarily closed premises.

Cost of food safety service per premises

Direct cost of the food safety service per food premises registered by council or for which council has received notification during the year

Colac-Otway Shire (2020-2021)

$458.84

Similar Councils (2020-2021)

$444.61

All Councils (2020-2021)

$489.84

Performance Trend

Reporting Period Colac-Otway Shire Similar Councils All Councils
2017-2018 $402.10 $393.26 $489.47
2018-2019 $501.48 $425.17 $484.34
2019-2020 $468.48 $441.12 $502.10
2020-2021 $458.84 $444.61 $489.84

Colac-Otway Shire Council Says...

Percentage of critical and major non-compliance outcome notifications followed up by council

Percentage of critical and major non-compliance outcome notifications about a food premises that are followed up by council

Colac-Otway Shire (2020-2021)

90.00%

Similar Councils (2020-2021)

86.10%

All Councils (2020-2021)

87.82%

Performance Trend

Reporting Period Colac-Otway Shire Similar Councils All Councils
2017-2018 100.00% 90.60% 93.80%
2018-2019 94.74% 97.34% 95.66%
2019-2020 97.50% 97.10% 91.91%
2020-2021 90.00% 86.10% 87.82%

Colac-Otway Shire Council Says...

Result remains high despite a lower result than previous year.