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Horsham Rural City

Profile Performance

Provision of food safety services to the community including registrations, education, monitoring, inspections and compliance

Time taken to action food complaints

Average number of days it has taken for council to action food complaints received from members of the public about the safety or handling of food for sale

Horsham Rural City (2019-2020)

2 days

Similar Councils (2019-2020)

2.3 days

All Councils (2019-2020)

1.61 days

Performance Trend

Reporting Period Horsham Rural City Similar Councils All Councils
2016-2017 3 days 7.67 days 2.56 days
2017-2018 4.67 days 2.34 days 1.76 days
2018-2019 3 days 2.7 days 2.07 days
2019-2020 2 days 2.3 days 1.61 days

Horsham Rural City Council Says...

Council gave food complaints a priority to ensure minimal time to action.

Percentage of required food safety assessments undertaken

Percentage of registered class 1 and 2 food premises that receive an annual food safety assessment

Horsham Rural City (2019-2020)

90.80%

Similar Councils (2019-2020)

86.54%

All Councils (2019-2020)

95.00%

Performance Trend

Reporting Period Horsham Rural City Similar Councils All Councils
2016-2017 77.71% 82.95% 93.20%
2017-2018 112.50% 89.22% 94.61%
2018-2019 99.41% 92.10% 94.82%
2019-2020 90.80% 86.54% 95.00%

Horsham Rural City Council Says...

Cost of food safety service per premises

Direct cost of the food safety service per food premises registered by council or for which council has received notification during the year

Horsham Rural City (2019-2020)

$767.58

Similar Councils (2019-2020)

$474.56

All Councils (2019-2020)

$502.10

Performance Trend

Reporting Period Horsham Rural City Similar Councils All Councils
2016-2017 $573.99 $434.74 $477.02
2017-2018 $666.84 $500.34 $489.47
2018-2019 $650.59 $436.63 $484.34
2019-2020 $767.58 $474.56 $502.10

Horsham Rural City Council Says...

During 2020FY there were quite a few premises close, which has caused an increase in the cost of the food safety costs per premise.

Percentage of critical and major non-compliance outcome notifications followed up by council

Percentage of critical and major non-compliance outcome notifications about a food premises that are followed up by council

Horsham Rural City (2019-2020)

75.86%

Similar Councils (2019-2020)

86.97%

All Councils (2019-2020)

91.91%

Performance Trend

Reporting Period Horsham Rural City Similar Councils All Councils
2016-2017 Not applicable for this reporting period 89.86% 91.48%
2017-2018 Not applicable for this reporting period 87.85% 93.80%
2018-2019 93.75% 80.31% 95.66%
2019-2020 75.86% 86.97% 91.91%

Horsham Rural City Council Says...

Follow up of notifications down as one of the premises closed plus other delays including insurance issues.