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Kingston City

Profile Performance

Provision of animal management and responsible pet ownership services to the community including monitoring, registration, enforcement and education

Time taken to action animal management requests

Average number of days it has taken for council to action animal management requests

Kingston City (2019-2020)

1.88 days

Similar Councils (2019-2020)

1.96 days

All Councils (2019-2020)

1.71 days

Performance Trend

Reporting Period Kingston City Similar Councils All Councils
2016-2017 1.66 days 2.55 days 2.06 days
2017-2018 1.73 days 2.28 days 2.19 days
2018-2019 1.68 days 1.89 days 2.03 days
2019-2020 1.88 days 1.96 days 1.71 days

Kingston City Council Says...

Officers responded to requests in a timely manner and ensured all risks were managed appropriately. Due to the COVID-19 pandemic, there was a reduction in the number of animal management requests and a slight increase in the time taken to action them.

Animals reclaimed from council

Percentage of all collected cats and dogs which have been reclaimed

Kingston City (2019-2020)

75.84%

Similar Councils (2019-2020)

51.61%

All Councils (2019-2020)

47.26%

Performance Trend

Reporting Period Kingston City Similar Councils All Councils
2016-2017 55.93% 54.69% 51.24%
2017-2018 60.98% 52.68% 50.34%
2018-2019 65.46% 54.46% 50.95%
2019-2020 75.84% 51.61% 47.26%

Kingston City Council Says...

Of the 361 animals reclaimed, 57 were returned to their owners as part of Council's 'on-road' reunion protocol which avoids unnecessary impoundments. The increase in the percentage of animals reclaimed is due to the exclusion of feral animals (usually cats) from this measure from 2019/20 onwards. Due to more residents working from home during the COVID-19 restrictions, there were fewer animals at large compared to last year.

Animals rehomed

Percentage of all collected cats and dogs which have been rehomed. New indicator from July 2019.

Kingston City (2019-2020)

8.19%

Similar Councils (2019-2020)

23.83%

All Councils (2019-2020)

31.96%

Performance Trend

Reporting Period Kingston City Similar Councils All Councils
2019-2020 8.19% 23.83% 31.96%

Kingston City Council Says...

Thirty nine animals were adopted and found a new, permanent home after their original owner couldn't be found. Compared to the average for similar councils, Kingston has a high percentage of animals reclaimed from Council by their owners, meaning that fewer animals need rehoming.

Cost of animal management service per population

Direct cost to council of the animal management service per population. New indicator from July 2019. Please refer to retired indicators link for previous results.

Kingston City (2019-2020)

$5.83

Similar Councils (2019-2020)

$6.01

All Councils (2019-2020)

$12.54

Performance Trend

Reporting Period Kingston City Similar Councils All Councils
2019-2020 $5.83 $6.01 $12.54

Kingston City Council Says...

The cost of the animal management service is within expectations.

Successful animal management prosecutions

Percentage of successful animal management prosecutions. New indicator from July 2019.

Kingston City (2019-2020)

100.00%

Similar Councils (2019-2020)

84.94%

All Councils (2019-2020)

63.75%

Performance Trend

Reporting Period Kingston City Similar Councils All Councils
2019-2020 100.00% 84.94% 63.75%

Kingston City Council Says...

Council officers continue to proactively resolve animal-related issues directly with those involved. There were no cases presented at court between March and June as a result of the COVID-19 pandemic.