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Kingston City

Profile Performance

Provision of food safety services to the community including registrations, education, monitoring, inspections and compliance

Time taken to action food complaints

Average number of days it has taken for council to action food complaints received from members of the public about the safety or handling of food for sale

Kingston City (2019-2020)

1.87 days

Similar Councils (2019-2020)

1.82 days

All Councils (2019-2020)

1.61 days

Performance Trend

Reporting Period Kingston City Similar Councils All Councils
2016-2017 1.61 days 1.92 days 2.56 days
2017-2018 1.73 days 1.78 days 1.76 days
2018-2019 1.87 days 1.84 days 2.07 days
2019-2020 1.87 days 1.82 days 1.61 days

Kingston City Council Says...

The time taken to respond to food-related complaints is consistent with previous years and includes weekends and public holidays. Council officers continue to action complaints as a priority to ensure risks are managed appropriately.

Percentage of required food safety assessments undertaken

Percentage of registered class 1 and 2 food premises that receive an annual food safety assessment

Kingston City (2019-2020)

100.00%

Similar Councils (2019-2020)

97.83%

All Councils (2019-2020)

95.00%

Performance Trend

Reporting Period Kingston City Similar Councils All Councils
2016-2017 99.90% 101.06% 93.20%
2017-2018 99.90% 101.23% 94.61%
2018-2019 100.00% 98.71% 94.82%
2019-2020 100.00% 97.83% 95.00%

Kingston City Council Says...

All 1,026 operating Class 1 and Class 2 premises received an assessment during the year. The number of premises increased by 34 compared to the previous year.

Cost of food safety service per premises

Direct cost of the food safety service per food premises registered by council or for which council has received notification during the year

Kingston City (2019-2020)

$259.92

Similar Councils (2019-2020)

$546.06

All Councils (2019-2020)

$502.10

Performance Trend

Reporting Period Kingston City Similar Councils All Councils
2016-2017 $269.19 $528.45 $477.02
2017-2018 $270.14 $520.29 $489.47
2018-2019 $240.18 $524.91 $484.34
2019-2020 $259.92 $546.06 $502.10

Kingston City Council Says...

While the number of registered or notified Streatrader and food premises has increased, the cost of the service remains consistent with previous years.

Percentage of critical and major non-compliance outcome notifications followed up by council

Percentage of critical and major non-compliance outcome notifications about a food premises that are followed up by council

Kingston City (2019-2020)

98.60%

Similar Councils (2019-2020)

98.93%

All Councils (2019-2020)

91.91%

Performance Trend

Reporting Period Kingston City Similar Councils All Councils
2016-2017 100.00% 97.58% 91.48%
2017-2018 98.96% 98.16% 93.80%
2018-2019 100.00% 98.82% 95.66%
2019-2020 98.60% 98.93% 91.91%

Kingston City Council Says...

All major and critical non-compliances continue to be treated as a priority. Environmental Health Officers ensure that any high risk issues identified during an assessment are attended to immediately and action taken to remove or reduce the risk. 100% of outcome notifications were followed up shortly after the reporting period closed.