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Kingston City

Profile Performance

Provision of food safety services to the community including registrations, education, monitoring, inspections and compliance

Time taken to action food complaints

Average number of days it has taken for council to action food complaints received from members of the public about the safety or handling of food for sale. 2015/16 was the first year of reporting for this indicator. From 2016/17 this indicator is reported by calendar year.

Kingston City (2018-2019)

1.87 days

Similar Councils (2018-2019)

1.84 days

All Councils (2018-2019)

2.07 days

Performance Trend

Reporting Period Kingston City Similar Councils All Councils
2015-2016 1.49 days 1.84 days 2.06 days
2016-2017 1.61 days 1.92 days 2.56 days
2017-2018 1.73 days 1.78 days 1.76 days
2018-2019 1.87 days 1.84 days 2.07 days

Kingston City Council Says...

Officers continue to action all food-related complaints as a priority to ensure risks are managed appropriately.

Percentage of required food safety assessments undertaken

Percentage of registered class 1 and 2 food premises that receive an annual food safety assessment. From 2015/16 this indicator is reported by calendar year.

Kingston City (2018-2019)

100.00%

Similar Councils (2018-2019)

98.71%

All Councils (2018-2019)

94.82%

Performance Trend

Reporting Period Kingston City Similar Councils All Councils
2015-2016 100.00% 99.64% 90.88%
2016-2017 99.90% 101.06% 93.20%
2017-2018 99.90% 101.23% 94.61%
2018-2019 100.00% 98.71% 94.82%

Kingston City Council Says...

All operating class 1 and class 2 businesses were inspected during the year.

Cost of food safety service per premises

Direct cost of the food safety service per food premises registered by council (or for which council has received notification) during the year. This indicator includes Streatrader registrations from 2015/16 onwards, which may affect a council's variance from 2014/15.

Kingston City (2018-2019)

$240.18

Similar Councils (2018-2019)

$524.91

All Councils (2018-2019)

$484.34

Performance Trend

Reporting Period Kingston City Similar Councils All Councils
2015-2016 $255.48 $540.06 $507.28
2016-2017 $269.19 $528.45 $477.02
2017-2018 $270.14 $520.29 $489.47
2018-2019 $240.18 $524.91 $484.34

Kingston City Council Says...

The cost of the service continues to be within expectations. There has also been a slight reduction in the number of registered or notified premises for the period.

Percentage of critical and major non-compliance outcome notifications followed up by council

Percentage of critical and major non-compliance outcome notifications about a food premises that are followed up by council. From 2016/17 this indicator is reported by calendar year.

Kingston City (2018-2019)

100.00%

Similar Councils (2018-2019)

98.82%

All Councils (2018-2019)

95.66%

Performance Trend

Reporting Period Kingston City Similar Councils All Councils
2015-2016 100.00% 97.22% 92.49%
2016-2017 100.00% 97.58% 91.48%
2017-2018 98.96% 98.16% 93.80%
2018-2019 100.00% 98.82% 95.66%

Kingston City Council Says...

Major and critical non-compliances continue to be treated as a priority. Environmental Health Officers ensure that any high risk issues identified during the assessments are attended to immediately and action taken to remove or reduce the risk.