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Mitchell Shire

Profile Performance

Provision of animal management and responsible pet ownership services to the community including monitoring, registration, enforcement and education

Time taken to action animal management requests

Average number of days it has taken for council to action animal management requests

Mitchell Shire (2019-2020)

1.59 days

Similar Councils (2019-2020)

1.36 days

All Councils (2019-2020)

1.71 days

Performance Trend

Reporting Period Mitchell Shire Similar Councils All Councils
2016-2017 2.28 days 1.61 days 2.06 days
2017-2018 2.24 days 1.46 days 2.19 days
2018-2019 1.29 days 1.44 days 2.03 days
2019-2020 1.59 days 1.36 days 1.71 days

Mitchell Shire Council Says...

Whilst requests were still dealt with in improved timeframes, a number of requests exceeded this as we experienced difficulty contacting a number of owners. This level of service aligns with expectations and exceeds the all council average of 2.03 days in 2018/19 financial year.

Animals reclaimed from council

Percentage of all collected cats and dogs which have been reclaimed

Mitchell Shire (2019-2020)

59.55%

Similar Councils (2019-2020)

44.10%

All Councils (2019-2020)

47.26%

Performance Trend

Reporting Period Mitchell Shire Similar Councils All Councils
2016-2017 53.61% 50.75% 51.24%
2017-2018 56.57% 51.69% 50.34%
2018-2019 54.05% 51.41% 50.95%
2019-2020 59.55% 44.10% 47.26%

Mitchell Shire Council Says...

Reuniting animals with their owners is the priority for our animal management team. Of the 885 animals collected during 2019/20 financial year, 527 were reclaimed and 283 rehomed.

Animals rehomed

Percentage of all collected cats and dogs which have been rehomed. New indicator from July 2019.

Mitchell Shire (2019-2020)

31.98%

Similar Councils (2019-2020)

32.67%

All Councils (2019-2020)

31.96%

Performance Trend

Reporting Period Mitchell Shire Similar Councils All Councils
2019-2020 31.98% 32.67% 31.96%

Mitchell Shire Council Says...

This is a new indicator for the 2019/20 financial year onwards. Sometimes animals can't be returned to their owners, so Council makes every effort to find them new homes. Of the 885 animals collected during 2019/20 financial year, 283 were rehomed and 527 were reclaimed by their owners.

Cost of animal management service per population

Direct cost to council of the animal management service per population. New indicator from July 2019. Please refer to retired indicators link for previous results.

Mitchell Shire (2019-2020)

$12.49

Similar Councils (2019-2020)

$15.60

All Councils (2019-2020)

$12.54

Performance Trend

Reporting Period Mitchell Shire Similar Councils All Councils
2019-2020 $12.49 $15.60 $12.54

Mitchell Shire Council Says...

This indicator has been changed for the 2019/20 financial year onwards. Previously, it was calculated as cost/number of registered animals, now it is cost/municipal population. Our Local Laws team ensure that the service we provide is efficient, effective and appropriate, and meets the needs of our community and their animals.

Successful animal management prosecutions

Percentage of successful animal management prosecutions. New indicator from July 2019.

Mitchell Shire (2019-2020)

100.00%

Similar Councils (2019-2020)

72.92%

All Councils (2019-2020)

63.75%

Performance Trend

Reporting Period Mitchell Shire Similar Councils All Councils
2019-2020 100.00% 72.92% 63.75%

Mitchell Shire Council Says...

This indicator has changed for the 2019/20 financial year onwards. Previously it was calculated as the number of, now it is the percentage of successful animal management prosecutions. Due to the nature of our processes and investigation procedures, all matters are examined for quality of evidence before preparing for Court resulting in all prosecutions for animal management issues being successful over the past 5 financial years. This then translates to minimal waste of resources and good quality investigations. In 2019/20, our team successfully prosecuted 5 of 5 charges.