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Mitchell Shire

Profile Performance

Provision of food safety services to the community including registrations, education, monitoring, inspections and compliance

Time taken to action food complaints

Average number of days it has taken for council to action food complaints received from members of the public about the safety or handling of food for sale. 2015/16 was the first year of reporting for this indicator. From 2016/17 this indicator is reported by calendar year.

Mitchell Shire (2018-2019)

1 days

Similar Councils (2018-2019)

1.92 days

All Councils (2018-2019)

2.07 days

Performance Trend

Reporting Period Mitchell Shire Similar Councils All Councils
2015-2016 1 days 1.76 days 2.06 days
2016-2017 1 days 1.82 days 2.56 days
2017-2018 1 days 1.7 days 1.76 days
2018-2019 1 days 1.92 days 2.07 days

Mitchell Shire Council Says...

Our Environmental Health Department action all food complaints within one working day of receipt of a complaint.

Percentage of required food safety assessments undertaken

Percentage of registered class 1 and 2 food premises that receive an annual food safety assessment. From 2015/16 this indicator is reported by calendar year.

Mitchell Shire (2018-2019)

111.25%

Similar Councils (2018-2019)

96.75%

All Councils (2018-2019)

94.82%

Performance Trend

Reporting Period Mitchell Shire Similar Councils All Councils
2015-2016 100.00% 89.48% 90.88%
2016-2017 100.00% 92.19% 93.20%
2017-2018 100.00% 95.88% 94.61%
2018-2019 111.25% 96.75% 94.82%

Mitchell Shire Council Says...

Mitchell Shire Council has completed all required food assessments for 2018 calendar year.

Cost of food safety service per premises

Direct cost of the food safety service per food premises registered by council (or for which council has received notification) during the year. This indicator includes Streatrader registrations from 2015/16 onwards, which may affect a council's variance from 2014/15.

Mitchell Shire (2018-2019)

$436.19

Similar Councils (2018-2019)

$425.17

All Councils (2018-2019)

$484.34

Performance Trend

Reporting Period Mitchell Shire Similar Councils All Councils
2015-2016 $795.21 $449.98 $507.28
2016-2017 $463.69 $437.75 $477.02
2017-2018 $392.16 $393.26 $489.47
2018-2019 $436.19 $425.17 $484.34

Mitchell Shire Council Says...

Start-up costs associated with contracting this service, and managing the backlog of work, impacted our initial cost. However, the ongoing cost for service has returned to a level more closely in line with similar councils.

Percentage of critical and major non-compliance outcome notifications followed up by council

Percentage of critical and major non-compliance outcome notifications about a food premises that are followed up by council. From 2016/17 this indicator is reported by calendar year.

Mitchell Shire (2018-2019)

100.00%

Similar Councils (2018-2019)

97.34%

All Councils (2018-2019)

95.66%

Performance Trend

Reporting Period Mitchell Shire Similar Councils All Councils
2015-2016 100.00% 90.31% 92.49%
2016-2017 100.00% 89.92% 91.48%
2017-2018 100.00% 90.60% 93.80%
2018-2019 100.00% 97.34% 95.66%

Mitchell Shire Council Says...

Our Public Health Team consistently achieves a result of 100% for all reporting periods.