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Moreland City

Profile Performance

Provision of animal management and responsible pet ownership services to the community including monitoring, registration, enforcement and education

Time taken to action animal management requests

Average number of days it has taken for council to action animal management requests. 2015/16 was the first year of reporting for this indicator.

Moreland City (2018-2019)

6.79 days

Similar Councils (2018-2019)

1.89 days

All Councils (2018-2019)

2.03 days

Performance Trend

Reporting Period Moreland City Similar Councils All Councils
2015-2016 14.8 days 2.91 days 2.17 days
2016-2017 17 days 2.55 days 2.06 days
2017-2018 12.85 days 2.28 days 2.19 days
2018-2019 6.79 days 1.89 days 2.03 days

Moreland City Council Says...

The use of field enabled technology and the implementation of system and process improvements has led to a significant improvement in resolution times for animal management requests.

Animals reclaimed from council

Percentage of all collected cats and dogs (feral and registered) which have been reclaimed

Moreland City (2018-2019)

63.37%

Similar Councils (2018-2019)

54.46%

All Councils (2018-2019)

50.95%

Performance Trend

Reporting Period Moreland City Similar Councils All Councils
2015-2016 49.95% 55.19% 54.57%
2016-2017 54.59% 54.69% 51.24%
2017-2018 65.28% 52.68% 50.34%
2018-2019 63.37% 54.46% 50.95%

Moreland City Council Says...

Council encourages residents to register their animals thereby providing an increased opportunity to reunite pets with their owners. This is achieved through education campaigns such as attendance at Glenroy Festival, information on Council's website and distribution of Pet Welcome Packs, and by providing an incentive of free first year registration for cats.

Cost of animal management service per registered animal

Direct cost to council of the animal management service per domestic animal (i.e. cats and dogs) that has been registered

Moreland City (2018-2019)

$66.50

Similar Councils (2018-2019)

$61.18

All Councils (2018-2019)

$63.27

Performance Trend

Reporting Period Moreland City Similar Councils All Councils
2015-2016 $43.71 $48.31 $50.43
2016-2017 $52.09 $52.89 $53.75
2017-2018 $57.35 $57.21 $59.95
2018-2019 $66.50 $61.18 $63.27

Moreland City Council Says...

An increase in the contract cost of the Epping Animal Welfare Facility as a shared resource between three councils has resulted in an increase in operation costs, however the new facility provides a superior standard of care for animals housed at the brand new, purpose-built facility. The increase in the overall cost of the animal management service is also attributed to expenditure on officer training and safety equipment.

Animal management prosecutions

Number of animal management charges (excluding unpaid fines) that result in a prosecution in favour of council

Moreland City (2018-2019)

3.00

Similar Councils (2018-2019)

13.62

All Councils (2018-2019)

12.32

Performance Trend

Reporting Period Moreland City Similar Councils All Councils
2015-2016 3.00 11.05 11.24
2016-2017 2.00 11.71 10.84
2017-2018 3.00 15.52 13.73
2018-2019 3.00 13.62 12.32

Moreland City Council Says...

Moreland City Council applies resources to ensure that animal management matters are investigated and where appropriate prosecuted in Court. Council has successfully prosecuted all cases that have been brought before a Magistrate. Numerous other matters have been resolved prior to attendance in court.