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Nillumbik Shire

Profile Performance

Provision of food safety services to the community including registrations, education, monitoring, inspections and compliance

Time taken to action food complaints

Average number of days it has taken for council to action food complaints received from members of the public about the safety or handling of food for sale

Nillumbik Shire (2019-2020)

1.88 days

Similar Councils (2019-2020)

1.65 days

All Councils (2019-2020)

1.61 days

Performance Trend

Reporting Period Nillumbik Shire Similar Councils All Councils
2016-2017 3.63 days 2.01 days 2.56 days
2017-2018 2.31 days 1.96 days 1.76 days
2018-2019 2.14 days 1.73 days 2.07 days
2019-2020 1.88 days 1.65 days 1.61 days

Nillumbik Shire Council Says...

A continued focus on implementing new procedures since 2018 has seen a continued decrease in the time taken to action food-related complaints from previous years.

Percentage of required food safety assessments undertaken

Percentage of registered class 1 and 2 food premises that receive an annual food safety assessment

Nillumbik Shire (2019-2020)

100.00%

Similar Councils (2019-2020)

101.82%

All Councils (2019-2020)

95.00%

Performance Trend

Reporting Period Nillumbik Shire Similar Councils All Councils
2016-2017 100.00% 100.96% 93.20%
2017-2018 100.00% 96.93% 94.61%
2018-2019 100.00% 100.50% 94.82%
2019-2020 100.00% 101.82% 95.00%

Nillumbik Shire Council Says...

All 241 Class 1 and 2 premises received an annual inspection.

Cost of food safety service per premises

Direct cost of the food safety service per food premises registered by council or for which council has received notification during the year

Nillumbik Shire (2019-2020)

$524.40

Similar Councils (2019-2020)

$437.21

All Councils (2019-2020)

$502.10

Performance Trend

Reporting Period Nillumbik Shire Similar Councils All Councils
2016-2017 $547.20 $433.65 $477.02
2017-2018 $628.60 $450.68 $489.47
2018-2019 $469.43 $409.72 $484.34
2019-2020 $524.40 $437.21 $502.10

Nillumbik Shire Council Says...

The cost of service per premise has increased slightly. This is largely due to a decrease in registrations, along with registration refunds provided to support small businesses during the current COVID-19 pandemic.

Percentage of critical and major non-compliance outcome notifications followed up by council

Percentage of critical and major non-compliance outcome notifications about a food premises that are followed up by council

Nillumbik Shire (2019-2020)

98.68%

Similar Councils (2019-2020)

85.65%

All Councils (2019-2020)

91.91%

Performance Trend

Reporting Period Nillumbik Shire Similar Councils All Councils
2016-2017 100.00% 96.73% 91.48%
2017-2018 95.24% 98.98% 93.80%
2018-2019 94.12% 97.61% 95.66%
2019-2020 98.68% 85.65% 91.91%

Nillumbik Shire Council Says...

All except one major non-compliant notification was followed up in 2019. The measure can vary depending on timing of the report and follow up at the beginning and end of the calendar year.