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Nillumbik Shire

Profile Performance

Provision of food safety services to the community including registrations, education, monitoring, inspections and compliance

Time taken to action food complaints

Average number of days it has taken for council to action food complaints received from members of the public about the safety or handling of food for sale. 2015/16 was the first year of reporting for this indicator. From 2016/17 this indicator is reported by calendar year.

Nillumbik Shire (2018-2019)

2.14 days

Similar Councils (2018-2019)

1.73 days

All Councils (2018-2019)

2.07 days

Performance Trend

Reporting Period Nillumbik Shire Similar Councils All Councils
2015-2016 3.2 days 2.09 days 2.06 days
2016-2017 3.63 days 2.01 days 2.56 days
2017-2018 2.31 days 1.96 days 1.76 days
2018-2019 2.14 days 1.73 days 2.07 days

Nillumbik Shire Council Says...

A continued focus on implementing new procedures since 2018 have seen a continued decrease in the time taken to action food-related complaints from previous years.

Percentage of required food safety assessments undertaken

Percentage of registered class 1 and 2 food premises that receive an annual food safety assessment. From 2015/16 this indicator is reported by calendar year.

Nillumbik Shire (2018-2019)

100.00%

Similar Councils (2018-2019)

100.50%

All Councils (2018-2019)

94.82%

Performance Trend

Reporting Period Nillumbik Shire Similar Councils All Councils
2015-2016 100.00% 100.29% 90.88%
2016-2017 100.00% 100.96% 93.20%
2017-2018 100.00% 96.93% 94.61%
2018-2019 100.00% 100.50% 94.82%

Nillumbik Shire Council Says...

All 252 registered Class 1 and 2 premises received a food safety assessment in the 2018-2019 reporting period.

Cost of food safety service per premises

Direct cost of the food safety service per food premises registered by council (or for which council has received notification) during the year. This indicator includes Streatrader registrations from 2015/16 onwards, which may affect a council's variance from 2014/15.

Nillumbik Shire (2018-2019)

$469.43

Similar Councils (2018-2019)

$409.72

All Councils (2018-2019)

$484.34

Performance Trend

Reporting Period Nillumbik Shire Similar Councils All Councils
2015-2016 $603.66 $480.98 $507.28
2016-2017 $547.20 $433.65 $477.02
2017-2018 $628.60 $450.68 $489.47
2018-2019 $469.43 $409.72 $484.34

Nillumbik Shire Council Says...

The cost of service per premise has significantly decreased this year following the inclusion of registered mobile and temporary food premises in the overall number of premises registered

Percentage of critical and major non-compliance outcome notifications followed up by council

Percentage of critical and major non-compliance outcome notifications about a food premises that are followed up by council. From 2016/17 this indicator is reported by calendar year.

Nillumbik Shire (2018-2019)

94.12%

Similar Councils (2018-2019)

97.61%

All Councils (2018-2019)

95.66%

Performance Trend

Reporting Period Nillumbik Shire Similar Councils All Councils
2015-2016 100.00% 95.10% 92.49%
2016-2017 100.00% 96.73% 91.48%
2017-2018 95.24% 98.98% 93.80%
2018-2019 94.12% 97.61% 95.66%

Nillumbik Shire Council Says...

There was a slight decrease in the proportion of critical and major non-compliance notifications followed up during the reporting period. The measure can vary depending on timing of the report and follow up at the beginning and end of the calendar year.