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Port Phillip City

Profile Performance

Provision of animal management and responsible pet ownership services to the community including monitoring, registration, enforcement and education

Time taken to action animal management requests

Average number of days it has taken for council to action animal management requests

Port Phillip City (2019-2020)

1 days

Similar Councils (2019-2020)

1.96 days

All Councils (2019-2020)

1.71 days

Performance Trend

Reporting Period Port Phillip City Similar Councils All Councils
2016-2017 1 days 2.55 days 2.06 days
2017-2018 1 days 2.28 days 2.19 days
2018-2019 1 days 1.89 days 2.03 days
2019-2020 1 days 1.96 days 1.71 days

Port Phillip City Council Says...

Port Phillip City Council places a strong emphasis on responsible pet ownership and community safety. We continue to provide a responsive high quality service with actioning 2,980 animal requests within one day, meeting our target of less than 2 days action processing time.

Animals reclaimed from council

Percentage of all collected cats and dogs which have been reclaimed

Port Phillip City (2019-2020)

51.30%

Similar Councils (2019-2020)

51.61%

All Councils (2019-2020)

47.26%

Performance Trend

Reporting Period Port Phillip City Similar Councils All Councils
2016-2017 47.67% 54.69% 51.24%
2017-2018 47.92% 52.68% 50.34%
2018-2019 56.22% 54.46% 50.95%
2019-2020 51.30% 51.61% 47.26%

Port Phillip City Council Says...

51 per cent of animals that were impounded were returned to their original owner. Council continues to focus on reunification as a priority by showing the proportion of registered animals are reunited with their owners.

Animals rehomed

Percentage of all collected cats and dogs which have been rehomed. New indicator from July 2019.

Port Phillip City (2019-2020)

11.40%

Similar Councils (2019-2020)

23.83%

All Councils (2019-2020)

31.96%

Performance Trend

Reporting Period Port Phillip City Similar Councils All Councils
2019-2020 11.40% 23.83% 31.96%

Port Phillip City Council Says...

Port Phillip City Council has seen 11 per cent of animals rehomed. All avenues are explored to unite animals with new owners.

Cost of animal management service per population

Direct cost to council of the animal management service per population. New indicator from July 2019. Please refer to retired indicators link for previous results.

Port Phillip City (2019-2020)

$7.55

Similar Councils (2019-2020)

$6.01

All Councils (2019-2020)

$12.54

Performance Trend

Reporting Period Port Phillip City Similar Councils All Councils
2019-2020 $7.55 $6.01 $12.54

Port Phillip City Council Says...

Port Phillip City Council places a high emphasis on delivering services in a cost efficient manner and has seen a marginal increase in the cost of the provision of a 24 hour on-call service. This service is not offered by all councils. We also manage additional animals on beaches belonging to visitors. Currently we do not have the appropriate space to manage an onsite pound and therefore contract this service out to the Lost Dogs' Home.

Successful animal management prosecutions

Percentage of successful animal management prosecutions. New indicator from July 2019.

Port Phillip City (2019-2020)

100.00%

Similar Councils (2019-2020)

84.94%

All Councils (2019-2020)

63.75%

Performance Trend

Reporting Period Port Phillip City Similar Councils All Councils
2019-2020 100.00% 84.94% 63.75%

Port Phillip City Council Says...

The number of animal management prosecutions has significantly increased from 2018/19 of 6 prosecutions to 11 prosecutions in 2019/20. Port Phillip City Council has been diligent with education on responsible pet ownership and successfully prosecuted all serious dog attacks along with resolving animal related issues with a consistent and proactive approach.