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Port Phillip City

Profile Performance

Provision of food safety services to the community including registrations, education, monitoring, inspections and compliance

Time taken to action food complaints

Average number of days it has taken for council to action food complaints received from members of the public about the safety or handling of food for sale. 2015/16 was the first year of reporting for this indicator. From 2016/17 this indicator is reported by calendar year.

Port Phillip City (2017-2018)

1.58 days

Similar Councils (2017-2018)

1.78 days

All Councils (2017-2018)

1.76 days

Performance Trend

Reporting Period Port Phillip City Similar Councils All Councils
2014-2015 0 0 0
2015-2016 1.76 days 1.84 days 2.06 days
2016-2017 1.67 days 1.92 days 2.56 days
2017-2018 1.58 days 1.78 days 1.76 days

Port Phillip City Council Says...

Council endeavours to investigate food complaints on the same day they are received. The result is below the target of less than 10.

Percentage of required food safety assessments undertaken

Percentage of registered class 1 and 2 food premises that receive an annual food safety assessment. From 2015/16 this indicator is reported by calendar year.

Port Phillip City (2017-2018)

100.00%

Similar Councils (2017-2018)

101.23%

All Councils (2017-2018)

94.61%

Performance Trend

Reporting Period Port Phillip City Similar Councils All Councils
2014-2015 100.00% 99.86% 88.70%
2015-2016 100.00% 99.64% 90.88%
2016-2017 100.00% 101.06% 93.20%
2017-2018 100.00% 101.23% 94.61%

Port Phillip City Council Says...

All of our registered Class 1 and Class 2 food premises received an annual food safety assessment in accordance with the Food Act 1984.

Cost of food safety service per premises

Direct cost of the food safety service per food premises registered by council (or for which council has received notification) during the year. This indicator includes Streatrader registrations from 2015/16 onwards, which may affect a council's variance from 2014/15.

Port Phillip City (2017-2018)

$551.11

Similar Councils (2017-2018)

$520.29

All Councils (2017-2018)

$489.47

Performance Trend

Reporting Period Port Phillip City Similar Councils All Councils
2014-2015 $550.32 $593.76 $558.44
2015-2016 $547.92 $540.06 $507.28
2016-2017 $521.41 $528.45 $477.02
2017-2018 $551.11 $520.29 $489.47

Port Phillip City Council Says...

This result shows the average cost of our food safety service. This year we had a decrease in the number of food premises registered or notified in accordance with the Food Act 1984 which has contributed to the higher result. However, the result remains below our target of $562.00.

Percentage of critical and major non-compliance outcome notifications followed up by council

Percentage of critical and major non-compliance outcome notifications about a food premises that are followed up by council. From 2016/17 this indicator is reported by calendar year.

Port Phillip City (2017-2018)

100.00%

Similar Councils (2017-2018)

98.16%

All Councils (2017-2018)

93.80%

Performance Trend

Reporting Period Port Phillip City Similar Councils All Councils
2014-2015 96.00% 92.67% 90.34%
2015-2016 99.11% 97.22% 92.49%
2016-2017 99.28% 97.58% 91.48%
2017-2018 100.00% 98.16% 93.80%

Port Phillip City Council Says...

We have experienced an improvement in the number of critical and major non-compliance notifications followed up on time. During 2017, all major and critical non-compliance notifications were followed up on time. This result met our target of 100 per cent.