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Port Phillip City

Profile Performance

Provision of food safety services to the community including registrations, education, monitoring, inspections and compliance

Time taken to action food complaints

Average number of days it has taken for council to action food complaints received from members of the public about the safety or handling of food for sale. 2015/16 was the first year of reporting for this indicator. From 2016/17 this indicator is reported by calendar year.

Port Phillip City (2018-2019)

1.74 days

Similar Councils (2018-2019)

1.84 days

All Councils (2018-2019)

2.07 days

Performance Trend

Reporting Period Port Phillip City Similar Councils All Councils
2015-2016 1.76 days 1.84 days 2.06 days
2016-2017 1.67 days 1.92 days 2.56 days
2017-2018 1.58 days 1.78 days 1.76 days
2018-2019 1.74 days 1.84 days 2.07 days

Port Phillip City Council Says...

Results remain positive and consistent with previous years ensuring all food complaints are actioned in less than two days.

Percentage of required food safety assessments undertaken

Percentage of registered class 1 and 2 food premises that receive an annual food safety assessment. From 2015/16 this indicator is reported by calendar year.

Port Phillip City (2018-2019)

100.00%

Similar Councils (2018-2019)

98.71%

All Councils (2018-2019)

94.82%

Performance Trend

Reporting Period Port Phillip City Similar Councils All Councils
2015-2016 100.00% 99.64% 90.88%
2016-2017 100.00% 101.06% 93.20%
2017-2018 100.00% 101.23% 94.61%
2018-2019 100.00% 98.71% 94.82%

Port Phillip City Council Says...

All of our registered Class 1 and Class 2 food premises received an annual food safety assessment in accordance with the Food Act 1984. This result has been consistent with the previous years at 100 per cent.

Cost of food safety service per premises

Direct cost of the food safety service per food premises registered by council (or for which council has received notification) during the year. This indicator includes Streatrader registrations from 2015/16 onwards, which may affect a council's variance from 2014/15.

Port Phillip City (2018-2019)

$591.00

Similar Councils (2018-2019)

$524.91

All Councils (2018-2019)

$484.34

Performance Trend

Reporting Period Port Phillip City Similar Councils All Councils
2015-2016 $547.92 $540.06 $507.28
2016-2017 $521.41 $528.45 $477.02
2017-2018 $551.11 $520.29 $489.47
2018-2019 $591.00 $524.91 $484.34

Port Phillip City Council Says...

The number of registered premises have remained relatively stable however costs to deliver the service have increased slightly, leading to an increase in cost and below target of $640.00.

Percentage of critical and major non-compliance outcome notifications followed up by council

Percentage of critical and major non-compliance outcome notifications about a food premises that are followed up by council. From 2016/17 this indicator is reported by calendar year.

Port Phillip City (2018-2019)

100.00%

Similar Councils (2018-2019)

98.82%

All Councils (2018-2019)

95.66%

Performance Trend

Reporting Period Port Phillip City Similar Councils All Councils
2015-2016 99.11% 97.22% 92.49%
2016-2017 99.28% 97.58% 91.48%
2017-2018 100.00% 98.16% 93.80%
2018-2019 100.00% 98.82% 95.66%

Port Phillip City Council Says...

Strong work continues in the area of critical and major non-compliance notifications followed up on time meeting our target of 100 per cent.