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Stonnington City

Profile Performance

Provision of food safety services to the community including registrations, education, monitoring, inspections and compliance

Time taken to action food complaints

Average number of days it has taken for council to action food complaints received from members of the public about the safety or handling of food for sale. 2015/16 was the first year of reporting for this indicator. From 2016/17 this indicator is reported by calendar year.

Stonnington City (2018-2019)

2.88 days

Similar Councils (2018-2019)

1.84 days

All Councils (2018-2019)

2.07 days

Performance Trend

Reporting Period Stonnington City Similar Councils All Councils
2015-2016 1 days 1.84 days 2.06 days
2016-2017 1 days 1.92 days 2.56 days
2017-2018 1 days 1.78 days 1.76 days
2018-2019 2.88 days 1.84 days 2.07 days

Stonnington City Council Says...

Complaints that may pose an imminent risk to public health are investigated within three hours of receipt. The result was impacted by a change in administrative processes and audit methodology.

Percentage of required food safety assessments undertaken

Percentage of registered class 1 and 2 food premises that receive an annual food safety assessment. From 2015/16 this indicator is reported by calendar year.

Stonnington City (2018-2019)

91.58%

Similar Councils (2018-2019)

98.71%

All Councils (2018-2019)

94.82%

Performance Trend

Reporting Period Stonnington City Similar Councils All Councils
2015-2016 94.66% 99.64% 90.88%
2016-2017 88.64% 101.06% 93.20%
2017-2018 97.46% 101.23% 94.61%
2018-2019 91.58% 98.71% 94.82%

Stonnington City Council Says...

Council acknowledges that the food safety assessment result has been variable over the past three years. This will be addressed in future years by the introduction of new technology.

Cost of food safety service per premises

Direct cost of the food safety service per food premises registered by council (or for which council has received notification) during the year. This indicator includes Streatrader registrations from 2015/16 onwards, which may affect a council's variance from 2014/15.

Stonnington City (2018-2019)

$643.29

Similar Councils (2018-2019)

$524.91

All Councils (2018-2019)

$484.34

Performance Trend

Reporting Period Stonnington City Similar Councils All Councils
2015-2016 $694.05 $540.06 $507.28
2016-2017 $696.15 $528.45 $477.02
2017-2018 $695.05 $520.29 $489.47
2018-2019 $643.29 $524.91 $484.34

Stonnington City Council Says...

The cost is influenced by an increase in the number of food premises.

Percentage of critical and major non-compliance outcome notifications followed up by council

Percentage of critical and major non-compliance outcome notifications about a food premises that are followed up by council. From 2016/17 this indicator is reported by calendar year.

Stonnington City (2018-2019)

90.75%

Similar Councils (2018-2019)

98.82%

All Councils (2018-2019)

95.66%

Performance Trend

Reporting Period Stonnington City Similar Councils All Councils
2015-2016 84.42% 97.22% 92.49%
2016-2017 89.57% 97.58% 91.48%
2017-2018 87.93% 98.16% 93.80%
2018-2019 90.75% 98.82% 95.66%

Stonnington City Council Says...

Council has improved our response to critical and major non-compliance notifications.