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Surf Coast Shire

Profile Performance

Provision of animal management and responsible pet ownership services to the community including monitoring, registration, enforcement and education

Time taken to action animal management requests

Average number of days it has taken for council to action animal management requests. 2015/16 was the first year of reporting for this indicator.

Surf Coast Shire (2018-2019)

1 days

Similar Councils (2018-2019)

1.44 days

All Councils (2018-2019)

2.03 days

Performance Trend

Reporting Period Surf Coast Shire Similar Councils All Councils
2015-2016 1 days 1.72 days 2.17 days
2016-2017 1 days 1.61 days 2.06 days
2017-2018 1 days 1.46 days 2.19 days
2018-2019 1 days 1.44 days 2.03 days

Surf Coast Shire Council Says...

Current practice is to initiate action on animal management requests within 1 day.

Animals reclaimed from council

Percentage of all collected cats and dogs (feral and registered) which have been reclaimed

Surf Coast Shire (2018-2019)

77.02%

Similar Councils (2018-2019)

51.41%

All Councils (2018-2019)

50.95%

Performance Trend

Reporting Period Surf Coast Shire Similar Councils All Councils
2015-2016 85.48% 54.66% 54.57%
2016-2017 91.07% 50.75% 51.24%
2017-2018 90.85% 51.69% 50.34%
2018-2019 77.02% 51.41% 50.95%

Surf Coast Shire Council Says...

Of the 161 animals impounded, 19% of these were cats. The majority of cats collected were either stray or feral and not claimed. While our reclaim rate overall is down for the year and on recent year's performance, the reclaim / return rate for dogs increased to 96% which is pleasing.

Cost of animal management service per registered animal

Direct cost to council of the animal management service per domestic animal (i.e. cats and dogs) that has been registered

Surf Coast Shire (2018-2019)

$78.00

Similar Councils (2018-2019)

$62.07

All Councils (2018-2019)

$63.27

Performance Trend

Reporting Period Surf Coast Shire Similar Councils All Councils
2015-2016 $55.96 $52.11 $50.43
2016-2017 $57.03 $53.07 $53.75
2017-2018 $42.93 $56.67 $59.95
2018-2019 $78.00 $62.07 $63.27

Surf Coast Shire Council Says...

Additional resources have been provided into the service to meet community expectations expressed in engagement activities as part of the development of the Domestic Animal Management Plan in 2017. In addition, previous years have underestimated the % of Ranger time spent on animal management matters. This has been rightly increased to reflect actual time spent.

Animal management prosecutions

Number of animal management charges (excluding unpaid fines) that result in a prosecution in favour of council

Surf Coast Shire (2018-2019)

0.00

Similar Councils (2018-2019)

6.06

All Councils (2018-2019)

12.32

Performance Trend

Reporting Period Surf Coast Shire Similar Councils All Councils
2015-2016 Not applicable for this reporting period 13.46 11.24
2016-2017 Not applicable for this reporting period 8.53 10.84
2017-2018 Not applicable for this reporting period 7.62 13.73
2018-2019 0.00 6.06 12.32

Surf Coast Shire Council Says...

One animal management matter was referred to and later withdrawn at Court without prosecution.