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Surf Coast Shire

Profile Performance

Provision of good governance to the community including making and implementing decisions with reference to community engagement, policy frameworks and agreed practice

Council decisions made at meetings closed to the public

Percentage of council resolutions made at an ordinary or special meeting of council (or at a meeting of a special committee consisting only of councillors) closed to the public

Surf Coast Shire (2018-2019)

14.80%

Similar Councils (2018-2019)

7.98%

All Councils (2018-2019)

9.55%

Performance Trend

Reporting Period Surf Coast Shire Similar Councils All Councils
2015-2016 13.90% 12.71% 11.53%
2016-2017 14.73% 10.62% 9.45%
2017-2018 20.07% 8.66% 9.29%
2018-2019 14.80% 7.98% 9.55%

Surf Coast Shire Council Says...

Council is committed to open and transparent decision making. Of the 14.8% of confidential resolutions made, 38% (14) relate to contractual matters, 50% (7) of which were subsequently released to the public.

Community satisfaction with community consultation and engagement

Community satisfaction rating out of 100 with the consultation and engagement efforts of the council. This includes consulting and engaging directly with the community on key local issues requiring decisions by council.

Surf Coast Shire (2018-2019)

58/100

Similar Councils (2018-2019)

53/100

All Councils (2018-2019)

56/100

Performance Trend

Reporting Period Surf Coast Shire Similar Councils All Councils
2015-2016 54/100 51/100 55/100
2016-2017 59/100 52/100 55/100
2017-2018 57/100 53/100 56/100
2018-2019 58/100 53/100 56/100

Surf Coast Shire Council Says...

Slight increase on previous year result. Council adopted a new Communications and Community Engagement Strategy in March 2019. The goal is to improve community satisfaction with engagement.

Councillor attendance at council meetings

Percentage of attendance at ordinary and special council meetings by councillors

Surf Coast Shire (2018-2019)

72.92%

Similar Councils (2018-2019)

92.49%

All Councils (2018-2019)

91.70%

Performance Trend

Reporting Period Surf Coast Shire Similar Councils All Councils
2015-2016 83.95% 92.56% 91.32%
2016-2017 81.48% 94.68% 94.34%
2017-2018 85.32% 94.40% 93.23%
2018-2019 72.92% 92.49% 91.70%

Surf Coast Shire Council Says...

Council conducted 12 ordinary and 4 special council meetings in 2018-19. Approved leave of absences for Cr Coker, Cr McKiterick & Cr Wellington together with the resignation of Cr Coker effective 27 May 2019 and Cr McGregor effective from 12 June 2019 contributed to a lower percentage attendance than recent years.

Cost of governance per councillor

Direct cost of delivering council's governance service per councillor

Surf Coast Shire (2018-2019)

$42,941.50

Similar Councils (2018-2019)

$44,461.78

All Councils (2018-2019)

$48,340.83

Performance Trend

Reporting Period Surf Coast Shire Similar Councils All Councils
2015-2016 $44,127.31 $46,294.98 $48,411.16
2016-2017 $44,888.45 $42,625.38 $47,978.61
2017-2018 $42,876.44 $42,861.71 $47,505.59
2018-2019 $42,941.50 $44,461.78 $48,340.83

Surf Coast Shire Council Says...

The cost of delivering the Governance function has remained comparable with 2018 results despite an increase in governance related activities.

Community satisfaction with council decisions

Community satisfaction rating out 100 with how council has performed in making decisions in the interests of the community

Surf Coast Shire (2018-2019)

54/100

Similar Councils (2018-2019)

50/100

All Councils (2018-2019)

55/100

Performance Trend

Reporting Period Surf Coast Shire Similar Councils All Councils
2015-2016 50/100 49/100 54/100
2016-2017 53/100 51/100 54/100
2017-2018 52/100 51/100 54/100
2018-2019 54/100 50/100 55/100

Surf Coast Shire Council Says...

When compared to 2018 results the 2019 survey results show consistent levels of satisfaction in both Torquay and Winchelsea wards, and higher levels of satisfaction in both the Anglesea and Lorne Wards and in the following demographic groupings: non-resident ratepayers, men and in the following age groups: 18-34 and 35-49.