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Warrnambool City

Profile Performance

Provision of food safety services to the community including registrations, education, monitoring, inspections and compliance

Time taken to action food complaints

Average number of days it has taken for council to action food complaints received from members of the public about the safety or handling of food for sale. 2015/16 was the first year of reporting for this indicator. From 2016/17 this indicator is reported by calendar year.

Warrnambool City (2018-2019)

1 days

Similar Councils (2018-2019)

2.7 days

All Councils (2018-2019)

2.07 days

Performance Trend

Reporting Period Warrnambool City Similar Councils All Councils
2015-2016 1 days 3.4 days 2.06 days
2016-2017 1.38 days 7.67 days 2.56 days
2017-2018 1 days 2.34 days 1.76 days
2018-2019 1 days 2.7 days 2.07 days

Warrnambool City Council Says...

Percentage of required food safety assessments undertaken

Percentage of registered class 1 and 2 food premises that receive an annual food safety assessment. From 2015/16 this indicator is reported by calendar year.

Warrnambool City (2018-2019)

99.64%

Similar Councils (2018-2019)

92.10%

All Councils (2018-2019)

94.82%

Performance Trend

Reporting Period Warrnambool City Similar Councils All Councils
2015-2016 100.00% 82.67% 90.88%
2016-2017 82.76% 82.95% 93.20%
2017-2018 99.28% 89.22% 94.61%
2018-2019 99.64% 92.10% 94.82%

Warrnambool City Council Says...

Cost of food safety service per premises

Direct cost of the food safety service per food premises registered by council (or for which council has received notification) during the year. This indicator includes Streatrader registrations from 2015/16 onwards, which may affect a council's variance from 2014/15.

Warrnambool City (2018-2019)

$323.35

Similar Councils (2018-2019)

$436.63

All Councils (2018-2019)

$484.34

Performance Trend

Reporting Period Warrnambool City Similar Councils All Councils
2015-2016 $371.80 $481.04 $507.28
2016-2017 $359.21 $434.74 $477.02
2017-2018 $378.90 $500.34 $489.47
2018-2019 $323.35 $436.63 $484.34

Warrnambool City Council Says...

Our direct costs have reduced due to a reduction in staffing levels, at the same time, the number of premises has risen from 586 to 619

Percentage of critical and major non-compliance outcome notifications followed up by council

Percentage of critical and major non-compliance outcome notifications about a food premises that are followed up by council. From 2016/17 this indicator is reported by calendar year.

Warrnambool City (2018-2019)

84.21%

Similar Councils (2018-2019)

80.31%

All Councils (2018-2019)

95.66%

Performance Trend

Reporting Period Warrnambool City Similar Councils All Councils
2015-2016 100.00% 93.47% 92.49%
2016-2017 95.35% 89.86% 91.48%
2017-2018 100.00% 87.85% 93.80%
2018-2019 84.21% 80.31% 95.66%

Warrnambool City Council Says...

In 2017-2018 critical and non-compliances were identified, with follow up actions completed within the same reporting period. In 2018-2019 notifications were only identified weeks prior to the period end, with follow up actions completed in the 2019-2020 reporting period.