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Wellington Shire

Profile Performance

Performance Summary: 2019-2020

Animal Management

Provision of animal management and responsible pet ownership services to the community including monitoring, registration, enforcement and education

Timeliness

1.16 days -9.54%

Time taken to action animal management requests

All Councils

1.71 days

Similar Councils

1.36 days

Service standard

68.74% +1.33%

Animals reclaimed from council

All Councils

47.26%

Similar Councils

44.10%

Service standard

25.17% -

Animals rehomed

All Councils

31.96%

Similar Councils

32.67%

Service cost

$14.65 -

Cost of animal management service per population

All Councils

$12.54

Similar Councils

$15.60

Health and Safety

100.00% -

Successful animal management prosecutions

All Councils

63.75%

Similar Councils

72.92%

Aquatic Facilities

Provision of indoor and outdoor aquatic facilities to the community and visitors for wellbeing, water safety, sport and recreation

Service standard

1.00 -

Health inspections of aquatic facilities

All Councils

1.52

Similar Councils

0.81

Utilisation

4.20 -26.68%

Number of visits to aquatic facilities per head of municipal population

All Councils

3.98

Similar Councils

3.22

Service cost

$8.52 -

Cost of aquatic facilities per visit

All Councils

$8.37

Similar Councils

$11.66

Food Safety

Provision of food safety services to the community including registrations, education, monitoring, inspections and compliance

Timeliness

2.58 days -42.69%

Time taken to action food complaints

All Councils

1.61 days

Similar Councils

1.37 days

Service standard

97.06% +38.46%

Percentage of required food safety assessments undertaken

All Councils

95.00%

Similar Councils

102.90%

Service cost

$371.59 +5.64%

Cost of food safety service per premises

All Councils

$502.10

Similar Councils

$441.12

Health and Safety

100.00% +6.25%

Percentage of critical and major non-compliance outcome notifications followed up by council

All Councils

91.91%

Similar Councils

97.10%

Governance

Provision of good governance to the community including making and implementing decisions with reference to community engagement, policy frameworks and agreed practice

Transparency

1.94% -48.97%

Council decisions made at meetings closed to the public

All Councils

9.84%

Similar Councils

8.39%

Consultation and Engagement

57/100 -

Community satisfaction with community consultation and engagement

All Councils

56/100

Similar Councils

53/100

Attendance

92.13% -0.15%

Councillor attendance at council meetings

All Councils

92.01%

Similar Councils

93.16%

Service cost

$42,221.29 -3.82%

Cost of elected representation

All Councils

$49,089.27

Similar Councils

$50,775.74

Satisfaction

58/100 -

Community satisfaction with council decisions

All Councils

55/100

Similar Councils

51/100

Libraries

Provision of print and digital based resources to the community in a variety of formats including collection services, e-services, research tools and interactive learning programs

Utilisation

2.17 -19.60%

Physical library collection usage

All Councils

3.56

Similar Councils

3.14

Resource currency

45.27% -16.88%

Proportion of library resources less than 5 years old

All Councils

65.34%

Similar Councils

63.26%

Participation

13.35% -5.40%

Active library borrowers in municipality

All Councils

14.88%

Similar Councils

15.04%

Service cost

$20.31 -

Cost of library service per population

All Councils

$32.10

Similar Councils

$28.74

Maternal and Child Health

Provision of universal access to health services for children from birth to school age and their families including early detection, referral, monitoring and recording of child health and development

Performance data not available

The Wellington Shire council is not directly responsible for the delivery of this service area, so there is no performance data available.

Roads

Provision of a network of sealed local roads under the control of the municipal council to all road users

Satisfaction

11.12 +15.23%

Sealed local road requests per 100km of sealed local roads

All Councils

53.93

Similar Councils

33.02

Condition

99.97% +0.07%

Sealed local roads maintained to condition standards

All Councils

96.43%

Similar Councils

96.83%

Service cost

$59.74 +6.72%

Cost of sealed local road reconstruction per square metre

All Councils

$97.16

Similar Councils

$61.01

Service cost

$4.22 +8.57%

Cost of sealed local road resealing per square metre

All Councils

$13.45

Similar Councils

$7.74

Satisfaction

59/100 +5.36%

Community satisfaction with sealed local roads

All Councils

56/100

Similar Councils

47/100

Statutory Planning

Provision of land use and development assessment services to applicants and the community including advice and determination of applications

Timeliness

37 days -5.13%

Time taken to decide planning applications

All Councils

65.41 days

Similar Councils

61.66 days

Service standard

96.67% -0.93%

Planning applications decided within required time frames

All Councils

73.97%

Similar Councils

77.58%

Service cost

$1,524.14 -17.94%

Cost of statutory planning service per planning application

All Councils

$2,645.65

Similar Councils

$2,253.70

Decision making

100.00% -

Council planning decisions upheld at VCAT

All Councils

50.61%

Similar Councils

60.43%

Waste Collection

Provision of kerbside waste collection service to the community including garbage and recyclables

Satisfaction

47.50 +22.26%

Kerbside bin collection requests per 1,000 households

All Councils

119.91

Similar Councils

87.04

Service standard

1.74 +7.67%

Kerbside collection bins missed per 10,000 households

All Councils

5.03

Similar Councils

3.85

Service cost

$69.26 +2.76%

Cost of kerbside garbage bin collection service per bin

All Councils

$112.03

Similar Councils

$105.32

Service cost

$73.05 +6.66%

Cost of kerbside recyclables collection service per bin

All Councils

$65.17

Similar Councils

$70.01

Waste diversion

35.26% -1.25%

Kerbside collection waste diverted from landfill

All Councils

44.13%

Similar Councils

47.23%

Financial Performance

Provision of relevant information about the effectiveness of financial management in local government including efficiency, liquidity, obligations, operating position and stability

Expenditure level

$2,628.25 +6.48%

Expenses per property assessment

All Councils

$3,402.81

Similar Councils

$3,618.71

Revenue level

$1,695.46 -

Average rate per property assessment

All Councils

$1,774.72

Similar Councils

$1,773.46

Working capital

441.28% -15.17%

Current assets as a percentage of current liabilities

All Councils

291.35%

Similar Councils

277.58%

Unrestricted cash

118.37% -28.24%

Unrestricted cash as a percentage of current liabilities

All Councils

88.99%

Similar Councils

79.37%

Loans and borrowings

2.08% -83.25%

Loans and borrowings as a percentage of rates

All Councils

15.03%

Similar Councils

18.73%

Loans and borrowings

9.89% +840.78%

Loans and borrowings repayments as a percentage of rates

All Councils

4.73%

Similar Councils

7.50%

Indebtedness

21.48% -16.74%

Non-current liabilities as a percentage of own source revenue

All Councils

21.38%

Similar Councils

29.50%

Asset renewal and upgrade

119.13% -

Asset renewal and asset upgrade as a percentage of depreciation

All Councils

115.25%

Similar Councils

112.24%

Adjusted underlying result

12.14% -34.87%

Adjusted underlying surplus (or deficit) as a percentage of underlying revenue

All Councils

-0.05%

Similar Councils

-1.73%

Rates concentration

63.39% +4.28%

Rates as a percentage of adjusted underlying revenue

All Councils

61.87%

Similar Councils

59.18%

Rates effort

0.55% -2.19%

Rates as a percentage of property values in municipality

All Councils

0.41%

Similar Councils

0.45%

Sustainable Capacity

Provision of relevant information about whether local governments have the capacity to meet the agreed service and infrastructure needs of their community

Population

$1,972.43 +6.06%

Expenses per head of municipal population

All Councils

$2,047.98

Similar Councils

$2,244.08

Population

$19,564.57 +14.16%

Infrastructure per head of municipal population

All Councils

$15,070.92

Similar Councils

$18,284.50

Population

14.25 +0.85%

Population density per length of road

All Councils

111.87

Similar Councils

16.83

Own source revenue

$1,681.68 +0.06%

Own-source revenue per head of municipal population

All Councils

$1,488.38

Similar Councils

$1,604.09

Recurrent grants

$449.57 +1.19%

Recurrent grants per head of municipal population

All Councils

$453.45

Similar Councils

$497.07

Disadvantage

4.00 -

Relative Socio-Economic Disadvantage of the municipality

All Councils

5.53

Similar Councils

5.05

Staff turnover

10.15% -

Percentage of workforce turnover

All Councils

12.52%

Similar Councils

15.09%

Governance and Management Checklist

Measures whether a council has strong governance and management framework in place covering community engagement, planning, monitoring, reporting and decision-making

Governance and Management

24/24

Compliant measures that are currently in operation