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West Wimmera Shire

Profile Performance

Provision of food safety services to the community including registrations, education, monitoring, inspections and compliance

Time taken to action food complaints

Average number of days it has taken for council to action food complaints received from members of the public about the safety or handling of food for sale

West Wimmera Shire (2019-2020)

1 days

Similar Councils (2019-2020)

1.23 days

All Councils (2019-2020)

1.61 days

Performance Trend

Reporting Period West Wimmera Shire Similar Councils All Councils
2016-2017 2.33 days 1.56 days 2.56 days
2017-2018 Not applicable for this reporting period 1.36 days 1.76 days
2018-2019 Not applicable for this reporting period 2.35 days 2.07 days
2019-2020 1 days 1.23 days 1.61 days

West Wimmera Shire Council Says...

The response times for 2019-20 show an increase over the previous year due there being no complaints recorded in the previous two years.

Percentage of required food safety assessments undertaken

Percentage of registered class 1 and 2 food premises that receive an annual food safety assessment

West Wimmera Shire (2019-2020)

100.00%

Similar Councils (2019-2020)

85.05%

All Councils (2019-2020)

95.00%

Performance Trend

Reporting Period West Wimmera Shire Similar Councils All Councils
2016-2017 142.50% 86.84% 93.20%
2017-2018 82.76% 87.40% 94.61%
2018-2019 80.77% 86.70% 94.82%
2019-2020 100.00% 85.05% 95.00%

West Wimmera Shire Council Says...

Scheduling and resourcing improvements enabled the number of assessments to increase over 2019-20 when compared to the previous two years.

Cost of food safety service per premises

Direct cost of the food safety service per food premises registered by council or for which council has received notification during the year

West Wimmera Shire (2019-2020)

$686.31

Similar Councils (2019-2020)

$557.39

All Councils (2019-2020)

$502.10

Performance Trend

Reporting Period West Wimmera Shire Similar Councils All Councils
2016-2017 $677.43 $499.53 $477.02
2017-2018 $2,112.59 $562.63 $489.47
2018-2019 $1,796.76 $556.98 $484.34
2019-2020 $686.31 $557.39 $502.10

West Wimmera Shire Council Says...

Council was able to utilise internal reosurces for the food safety service during 2019-20 without needing to utilise contract staff as was the case in the previous two years.

Percentage of critical and major non-compliance outcome notifications followed up by council

Percentage of critical and major non-compliance outcome notifications about a food premises that are followed up by council

West Wimmera Shire (2019-2020)

100.00%

Similar Councils (2019-2020)

84.14%

All Councils (2019-2020)

91.91%

Performance Trend

Reporting Period West Wimmera Shire Similar Councils All Councils
2016-2017 Not applicable for this reporting period 82.81% 91.48%
2017-2018 Not applicable for this reporting period 92.01% 93.80%
2018-2019 100.00% 98.09% 95.66%
2019-2020 100.00% 84.14% 91.91%

West Wimmera Shire Council Says...