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Whitehorse City

Profile Performance

Provision of animal management and responsible pet ownership services to the community including monitoring, registration, enforcement and education

Time taken to action animal management requests

Average number of days it has taken for council to action animal management requests. 2015/16 was the first year of reporting for this indicator.

Whitehorse City (2018-2019)

1.33 days

Similar Councils (2018-2019)

1.89 days

All Councils (2018-2019)

2.03 days

Performance Trend

Reporting Period Whitehorse City Similar Councils All Councils
2015-2016 2.01 days 2.91 days 2.17 days
2016-2017 1.45 days 2.55 days 2.06 days
2017-2018 1.22 days 2.28 days 2.19 days
2018-2019 1.33 days 1.89 days 2.03 days

Whitehorse City Council Says...

Council continues to provide a responsive high-quality service which was identified as significantly higher than partners benchmarked as part of a service review conducted in 2018.

Animals reclaimed from council

Percentage of all collected cats and dogs (feral and registered) which have been reclaimed

Whitehorse City (2018-2019)

72.05%

Similar Councils (2018-2019)

54.46%

All Councils (2018-2019)

50.95%

Performance Trend

Reporting Period Whitehorse City Similar Councils All Councils
2015-2016 70.33% 55.19% 54.57%
2016-2017 91.57% 54.69% 51.24%
2017-2018 53.33% 52.68% 50.34%
2018-2019 72.05% 54.46% 50.95%

Whitehorse City Council Says...

Council continues to focus on reunification as a priority through continued education initiatives and pleased to have had over 530 animals reclaimed. The number of registered animals within the municipality remains steady.