Whitehorse City

Profile Performance

Performance Summary

Governance

Provision of good governance to the community including making and implementing decisions with reference to community engagement, policy frameworks and agreed practice

Council decisions made at meetings closed to the public

Percentage of council resolutions made at an ordinary or special meeting of council (or at a meeting of a special committee consisting only of councillors) closed to the public

Whitehorse City (2020-2021)

5.94%

Similar Councils (2020-2021)

5.55%

All Councils (2020-2021)

7.81%

Performance Trend

Reporting Period	Whitehorse City	Similar Councils	All Councils
2017-2018	3.93%	7.40%	9.29%
2018-2019	4.39%	8.58%	9.55%
2019-2020	11.90%	8.21%	9.84%
2020-2021	5.94%	5.55%	7.81%

Whitehorse City Council Says...

The number of Council decisions made at meetings closed to the public has reduced compared to 2019/20 but remains slightly higher than previous years.

Community satisfaction with community consultation and engagement

Community satisfaction rating out of 100 with the consultation and engagement efforts of the council. This includes consulting and engaging directly with the community on key local issues requiring decisions by council.

Whitehorse City (2020-2021)

57/100

Similar Councils (2020-2021)

60/100

All Councils (2020-2021)

56/100

Performance Trend

Reporting Period	Whitehorse City	Similar Councils	All Councils
2017-2018	57/100	60/100	56/100
2018-2019	57/100	61/100	56/100
2019-2020	60/100	60/100	56/100
2020-2021	57/100	60/100	56/100

Whitehorse City Council Says...

Community satisfaction with Council 's consultation and engagement remains consistent with the four year trend and is slightly better than the state-wide average of 56. As a core value, we strive to continually develop and improve in this area to further support the needs of the Whitehorse community and have adopted a new Community Engagement policy in February 2021.

Councillor attendance at council meetings

Percentage of attendance at ordinary and special council meetings by councillors

Whitehorse City (2020-2021)

100.00%

Similar Councils (2020-2021)

95.87%

All Councils (2020-2021)

96.31%

Performance Trend

Reporting Period	Whitehorse City	Similar Councils	All Councils
2017-2018	100.00%	92.66%	93.23%
2018-2019	100.00%	91.75%	91.70%
2019-2020	100.00%	90.00%	92.01%
2020-2021	100.00%	95.87%	96.31%

Whitehorse City Council Says...

Council continued to demonstrate good governance practices and compliance by Councillors with the provisions of the Local Government Act.

Cost of elected representation

Direct cost of delivering council's governance service per councillor

Whitehorse City (2020-2021)

$41,804.56

Similar Councils (2020-2021)

$49,960.82

All Councils (2020-2021)

$51,656.25

Performance Trend

Reporting Period	Whitehorse City	Similar Councils	All Councils
2017-2018	$47,172.11	$51,982.49	$47,505.59
2018-2019	$61,397.20	$53,933.69	$48,340.83
2019-2020	$46,372.52	$52,595.95	$49,089.27
2020-2021	$41,804.56	$49,960.82	$51,656.25

Whitehorse City Council Says...

The cost of governance for 2020/21 has reduced compared to the previous three years demonstrating good cost management while continuing to deliver a high level of service standard in serving councillors and the community.

Community satisfaction with council decisions

Community satisfaction rating out 100 with how council has performed in making decisions in the interests of the community

Whitehorse City (2020-2021)

60/100

Similar Councils (2020-2021)

62/100

All Councils (2020-2021)

57/100

Performance Trend

Reporting Period	Whitehorse City	Similar Councils	All Councils
2017-2018	58/100	59/100	54/100
2018-2019	60/100	61/100	55/100
2019-2020	61/100	61/100	55/100
2020-2021	60/100	62/100	57/100

Whitehorse City Council Says...

Community satisfaction with Council decisions remains largely consistent for the past four years, showing a small decrease for this financial year. In the 2021 Community Satisfaction Survey, Whitehorse City Council's result was one point lower than the metropolitan result but remains higher than the state-wide result of 56 on making community decisions.