Skip to content Know Your Council

Wyndham City

Profile Performance

Provision of food safety services to the community including registrations, education, monitoring, inspections and compliance

Time taken to action food complaints

Average number of days it has taken for council to action food complaints received from members of the public about the safety or handling of food for sale. 2015/16 was the first year of reporting for this indicator. From 2016/17 this indicator is reported by calendar year.

Wyndham City (2018-2019)

1.11 days

Similar Councils (2018-2019)

1.73 days

All Councils (2018-2019)

2.07 days

Performance Trend

Reporting Period Wyndham City Similar Councils All Councils
2015-2016 3.3 days 2.09 days 2.06 days
2016-2017 2.01 days 2.01 days 2.56 days
2017-2018 1.81 days 1.96 days 1.76 days
2018-2019 1.11 days 1.73 days 2.07 days

Wyndham City Council Says...

The result is lower than last year and reflects Council's commitment to ensuring public safety through timely action in response to food complaints.

Percentage of required food safety assessments undertaken

Percentage of registered class 1 and 2 food premises that receive an annual food safety assessment. From 2015/16 this indicator is reported by calendar year.

Wyndham City (2018-2019)

100.93%

Similar Councils (2018-2019)

100.50%

All Councils (2018-2019)

94.82%

Performance Trend

Reporting Period Wyndham City Similar Councils All Councils
2015-2016 103.33% 100.29% 90.88%
2016-2017 100.00% 100.96% 93.20%
2017-2018 97.29% 96.93% 94.61%
2018-2019 100.93% 100.50% 94.82%

Wyndham City Council Says...

More than 100% of food premises were inspected because of the timing of annual inspections and when registrations of food businesses are due.

Cost of food safety service per premises

Direct cost of the food safety service per food premises registered by council (or for which council has received notification) during the year. This indicator includes Streatrader registrations from 2015/16 onwards, which may affect a council's variance from 2014/15.

Wyndham City (2018-2019)

$353.49

Similar Councils (2018-2019)

$409.72

All Councils (2018-2019)

$484.34

Performance Trend

Reporting Period Wyndham City Similar Councils All Councils
2015-2016 $554.92 $480.98 $507.28
2016-2017 $490.15 $433.65 $477.02
2017-2018 $475.14 $450.68 $489.47
2018-2019 $353.49 $409.72 $484.34

Wyndham City Council Says...

The direct cost of food safety services has decreased as a result of difficulties experienced in filling staff vacancies and due the number of food premises registered. The combined effect has reduced the cost per food premises.

Percentage of critical and major non-compliance outcome notifications followed up by council

Percentage of critical and major non-compliance outcome notifications about a food premises that are followed up by council. From 2016/17 this indicator is reported by calendar year.

Wyndham City (2018-2019)

100.00%

Similar Councils (2018-2019)

97.61%

All Councils (2018-2019)

95.66%

Performance Trend

Reporting Period Wyndham City Similar Councils All Councils
2015-2016 100.00% 95.10% 92.49%
2016-2017 100.00% 96.73% 91.48%
2017-2018 100.00% 98.98% 93.80%
2018-2019 100.00% 97.61% 95.66%

Wyndham City Council Says...

This indicator is calculated for the calendar year. All critical and major non-compliance outcome notifications were followed up by Council, with no non-compliances recorded.