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Yarra City

Profile Performance

Performance Summary: 2016-2017

Animal Management

Provision of animal management and responsible pet ownership services to the community including monitoring, registration, enforcement and education

Timeliness

2.46 days +19.37%

Time taken to action animal management requests

All Councils

2.06 days

Similar Councils

2.55 days

Service standard

55.49% -23.83%

Animals reclaimed from council

All Councils

51.24%

Similar Councils

54.69%

Service cost

$51.98 +29.59%

Cost of animal management service per registered animal

All Councils

$53.75

Similar Councils

$52.89

Health and Safety

11.00 +120.00%

Animal management prosecutions

All Councils

10.84

Similar Councils

11.71

Aquatic Facilities

Provision of indoor and outdoor aquatic facilities to the community and visitors for wellbeing, water safety, sport and recreation

Service standard

4.33 +44.44%

Health inspections of aquatic facilities

All Councils

1.71

Similar Councils

2.48

Service standard

0.00 -100.00%

Reportable safety incidents at aquatic facilities

All Councils

1.36

Similar Councils

2.26

Service cost

$0.49 -58.10%

Cost of indoor aquatic facilities per visit

All Councils

$2.76

Similar Councils

$0.46

Service cost

Service not provided

Cost of outdoor aquatic facilities per visit

Utilisation

11.96 +2.79%

Number of visits to aquatic facilities per head of municipal population

All Councils

5.27

Similar Councils

7.32

Food Safety

Provision of food safety services to the community including registrations, education, monitoring, inspections and compliance

Timeliness

1.88 days +31.82%

Time taken to action food complaints

All Councils

2.56 days

Similar Councils

1.92 days

Service standard

99.83% +1.71%

Percentage of required food safety assessments undertaken

All Councils

93.20%

Similar Councils

101.06%

Service cost

$356.34 -12.62%

Cost of food safety service per premises

All Councils

$477.02

Similar Councils

$528.45

Health and Safety

100.00% -

Percentage of critical and major non-compliance outcome notifications followed up by council

All Councils

91.48%

Similar Councils

97.58%

Governance

Provision of good governance to the community including making and implementing decisions with reference to community engagement, policy frameworks and agreed practice

Transparency

11.29% -10.90%

Council decisions made at meetings closed to the public

All Councils

9.45%

Similar Councils

7.17%

Consultation and Engagement

68/100 -2.00%

Community satisfaction with community consultation and engagement

All Councils

55/100

Similar Councils

58/100

Attendance

93.00% +1.02%

Councillor attendance at council meetings

All Councils

94.34%

Similar Councils

94.55%

Service cost

$41,026.22 -20.96%

Cost of governance per councillor

All Councils

$47,978.61

Similar Councils

$53,354.08

Satisfaction

67/100 -2.33%

Community satisfaction with council decisions

All Councils

54/100

Similar Councils

59/100

Home and Community Care

Provision of support to frail older people and younger people with disabilities living at home and their carers whose capacity for independent living is at risk. Reporting on this service area ceased on 1 July 2016 due to changes in the local government sector, as a result of introduction of the National Disability Insurance Scheme (NDIS) and Commonwealth Home Support Programme (CHSP). Data for 2014/15 and 2015/16 can be viewed in the detailed service area report.

Performance data not available

Reporting on this service area ceased on 1 July 2016 due to changes in the local government sector, as a result of introduction of the National Disability Insurance Scheme (NDIS) and Commonwealth Home Support Programme (CHSP). View past data and comments

Libraries

Provision of print and digital based resources to the community in a variety of formats including collection services, e-services, research tools and interactive learning programs

Utilisation

4.30 -3.47%

Number of times a library resource is borrowed

All Councils

4.49

Similar Councils

5.70

Resource standard

67.67% -31.74%

Proportion of library resources less than 5 years old

All Councils

64.77%

Similar Councils

72.20%

Service cost

$8.70 -8.65%

Cost of library service per visit

All Councils

$6.39

Similar Councils

$6.49

Participation

17.82% +2.49%

Active library members in municipality

All Councils

16.93%

Similar Councils

18.12%

Maternal and Child Health

Provision of universal access to health services for children from birth to school age and their families including early detection, referral, monitoring and recording of child health and development

Satisfaction

93.20% -9.27%

Participation in first MCH home visit

All Councils

101.47%

Similar Councils

100.38%

Service standard

101.85% +4.99%

Infant enrolments in the MCH service

All Councils

99.85%

Similar Councils

100.87%

Service cost

$84.55 -6.79%

Cost of the MCH service

All Councils

$76.26

Similar Councils

$76.17

Participation

79.38% -0.55%

Participation in the MCH service

All Councils

78.00%

Similar Councils

77.67%

Participation

63.41% +6.18%

Participation in the MCH service by Aboriginal children

All Councils

72.93%

Similar Councils

76.40%

Roads

Provision of a network of sealed local roads under the control of the municipal council to all road users

Satisfaction

107.49 +11.10%

Sealed local road requests per 100km of sealed local roads

All Councils

47.10

Similar Councils

82.56

Condition

98.75% +0.36%

Sealed local roads maintained to condition standards

All Councils

96.12%

Similar Councils

94.97%

Service cost

$247.35 -6.91%

Cost of sealed local road reconstruction per square metre

All Councils

$83.91

Similar Councils

$153.53

Service cost

$30.87 -14.76%

Cost of sealed local road resealing per square metre

All Councils

$11.97

Similar Councils

$25.04

Satisfaction

72/100 -1.36%

Community satisfaction with sealed local roads

All Councils

54/100

Similar Councils

66/100

Statutory Planning

Provision of land use and development assessment services to applicants and the community including advice and determination of applications

Timeliness

118 days +0.85%

Time taken to decide planning applications

All Councils

72.54 days

Similar Councils

97.75 days

Service standard

54.44% +24.82%

Planning applications decided within required time frames

All Councils

70.06%

Similar Councils

58.83%

Service cost

$3,332.87 +9.36%

Cost of statutory planning service per planning application

All Councils

$2,311.71

Similar Councils

$2,469.69

Decision making

74.07% -5.86%

Council planning decisions upheld at VCAT

All Councils

58.73%

Similar Councils

54.14%

Waste Collection

Provision of kerbside waste collection service to the community including garbage and recyclables

Satisfaction

62.19 +7.93%

Kerbside bin collection requests per 1,000 households

All Councils

101.19

Similar Councils

120.83

Service standard

3.68 +252.51%

Kerbside collection bins missed per 10,000 households

All Councils

4.51

Similar Councils

5.68

Service cost

$115.95 +17.64%

Cost of kerbside garbage bin collection service per bin

All Councils

$102.30

Similar Councils

$106.81

Service cost

$71.09 +42.71%

Cost of kerbside recyclables collection service per bin

All Councils

$37.34

Similar Councils

$23.51

Waste diversion

37.36% -3.02%

Kerbside collection waste diverted from landfill

All Councils

44.52%

Similar Councils

45.87%

Financial Performance

Provision of relevant information about the effectiveness of financial management in local government including efficiency, liquidity, obligations, operating position and stability

Revenue level

$1,617.29 +4.79%

Average residential rate per residential property assessment

All Councils

$1,571.58

Similar Councils

$1,564.95

Expenditure level

$3,088.70 -1.26%

Expenses per property assessment

All Councils

$3,076.54

Similar Councils

$2,517.44

Workforce turnover

22.71% +45.19%

Percentage of staff turnover

All Councils

12.10%

Similar Councils

11.80%

Working capital

150.61% +46.23%

Current assets as a percentage of current liabilities

All Councils

293.07%

Similar Councils

258.38%

Unrestricted cash

63.57% +131.47%

Unrestricted cash as a percentage of current liabilities

All Councils

96.18%

Similar Councils

66.92%

Asset renewal

98.77% +2.99%

Asset renewal as a percentage of depreciation

All Councils

77.30%

Similar Councils

91.75%

Loans and borrowings

45.41% +36.80%

Loans and borrowings as a percentage of rates

All Councils

20.75%

Similar Councils

18.25%

Loans and borrowings

1.49% -3.16%

Loans and borrowings repayments as a percentage of rates

All Councils

3.62%

Similar Councils

3.05%

Indebtedness

29.39% +27.84%

Non-current liabilities as a percentage of own source revenue

All Councils

22.64%

Similar Councils

14.00%

Adjusted underlying result

6.31% +271.65%

Adjusted underlying surplus (or deficit) as a percentage of underlying revenue

All Councils

9.00%

Similar Councils

12.63%

Rates concentration

58.17% -2.76%

Rates as a percentage of adjusted underlying revenue

All Councils

57.59%

Similar Councils

65.08%

Rates effort

0.20% -95.73%

Rates as a percentage of property values in municipality

All Councils

0.45%

Similar Councils

0.24%

Sustainable Capacity

Provision of relevant information about whether local governments have the capacity to meet the agreed service and infrastructure needs of their community

Population

$1,787.22 -0.97%

Expenses per head of municipal population

All Councils

$1,888.36

Similar Councils

$1,205.54

Population

$9,376.85 -0.89%

Infrastructure per head of municipal population

All Councils

$13,619.21

Similar Councils

$5,867.93

Population

292.07 +2.87%

Population density per length of road

All Councils

104.34

Similar Councils

278.85

Own source revenue

$1,735.51 +3.11%

Own-source revenue per head of municipal population

All Councils

$1,423.45

Similar Councils

$1,207.11

Recurrent grants

$146.45 +32.27%

Recurrent grants per head of municipal population

All Councils

$569.18

Similar Councils

$144.23

Disadvantage

8.00 -

Relative Socio-Economic Disadvantage of the municipality

All Councils

5.47

Similar Councils

7.59

Governance and Management Checklist

Measures whether a council has strong governance and management framework in place covering community engagement, planning, monitoring, reporting and decision-making

Governance and Management

22/24

Compliant measures that are currently in operation

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