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Yarra City

Profile Performance

Performance Summary: 2015-2016

Animal Management

Provision of animal management and responsible pet ownership services to the community including monitoring, registration, enforcement and education

Timeliness

2.06 days -

Time taken to action animal management requests

All Councils

2.19 days

Similar Councils

2.91 days

Service standard

72.85% +13.83%

Animals reclaimed from council

All Councils

53.63%

Similar Councils

53.92%

Service cost

$40.11 -9.33%

Cost of animal management service per registered animal

All Councils

$49.59

Similar Councils

$48.31

Health and Safety

5.00 +25.00%

Animal management prosecutions

All Councils

12.25

Similar Councils

13.00

Aquatic Facilities

Provision of indoor and outdoor aquatic facilities to the community and visitors for wellbeing, water safety, sport and recreation

Service standard

3.00 +50.00%

Health inspections of aquatic facilities

All Councils

1.72

Similar Councils

2.47

Service standard

1.00 +100.00%

Reportable safety incidents at aquatic facilities

All Councils

1.84

Similar Councils

2.65

Service cost

$1.18 +3.51%

Cost of indoor aquatic facilities per visit

All Councils

$2.81

Similar Councils

$0.53

Service cost

Service not provided

Cost of outdoor aquatic facilities per visit

Utilisation

11.63 -1.41%

Number of visits to aquatic facilities per head of municipal population

All Councils

5.24

Similar Councils

6.54

Food Safety

Provision of food safety services to the community including registrations, education, monitoring, inspections and compliance

Timeliness

1.42 days -

Time taken to action food complaints

All Councils

2.15 days

Similar Councils

2.11 days

Service standard

98.15% -1.85%

Percentage of required food safety assessments undertaken

All Councils

90.39%

Similar Councils

99.64%

Service cost

$407.79 -4.29%

Cost of food safety service per premises

All Councils

$501.67

Similar Councils

$540.06

Health and Safety

100.00% +1.01%

Percentage of critical and major non-compliance outcome notifications followed up by council

All Councils

92.49%

Similar Councils

97.22%

Governance

Provision of good governance to the community including making and implementing decisions with reference to community engagement, policy frameworks and agreed practice

Transparency

12.67% -2.55%

Council decisions made at meetings closed to the public

All Councils

11.57%

Similar Councils

9.45%

Consultation and Engagement

69/100 -

Community satisfaction with community consultation and engagement

All Councils

55/100

Similar Councils

59/100

Attendance

92.06% +4.62%

Councillor attendance at council meetings

All Councils

91.17%

Similar Councils

91.27%

Service cost

$51,908.85 -0.49%

Cost of governance per councillor

All Councils

$48,651.86

Similar Councils

$56,453.29

Satisfaction

68/100 +4.26%

Community satisfaction with council decisions

All Councils

54/100

Similar Councils

60/100

Home and Community Care

Provision of support to frail older people and younger people with disabilities living at home and their carers whose capacity for independent living is at risk

Timeliness

33.72 days -

Time taken to commence the HACC service

All Councils

18.68 days

Similar Councils

21.83 days

Service standard

83.33% +0.40%

Compliance with Community Care Common Standards

All Councils

87.09%

Similar Councils

89.14%

Service cost

$65.34 -

Cost of domestic care service

All Councils

$53.80

Similar Councils

$54.77

Service cost

$65.34 -

Cost of personal care service

All Councils

$50.66

Similar Councils

$50.30

Service cost

$65.34 -

Cost of respite care service

All Councils

$54.04

Similar Councils

$53.81

Participation

13.44% -16.01%

Percentage of eligible residents receiving HACC services

All Councils

26.66%

Similar Councils

22.29%

Participation

10.24% -21.26%

Percentage of eligible CALD residents receiving HACC services

All Councils

19.15%

Similar Councils

18.81%

Libraries

Provision of print and digital based resources to the community in a variety of formats including collection services, e-services, research tools and interactive learning programs

Utilisation

4.46 +11.40%

Number of times a library resource is borrowed

All Councils

4.62

Similar Councils

6.16

Resource standard

99.14% +10.15%

Proportion of library resources less than 5 years old

All Councils

63.51%

Similar Councils

73.52%

Service cost

$9.53 +15.49%

Cost of library service per visit

All Councils

$6.70

Similar Councils

$6.61

Participation

17.39% -8.20%

Active library members in municipality

All Councils

17.78%

Similar Councils

19.60%

Maternal and Child Health

Provision of universal access to health services for children from birth to school age and their families including early detection, referral, monitoring and recording child health and development

Satisfaction

102.72% +0.71%

Participation in first MCH home visit

All Councils

102.41%

Similar Councils

102.05%

Service standard

97.00% -3.00%

Infant enrolments in the MCH service

All Councils

98.26%

Similar Councils

99.06%

Service cost

$90.71 -

Cost of the MCH service

All Councils

$76.67

Similar Councils

$73.94

Participation

79.82% -3.84%

Participation in the MCH service

All Councils

78.46%

Similar Councils

79.64%

Participation

59.72% -19.29%

Participation in the MCH service by Aboriginal children

All Councils

70.57%

Similar Councils

70.97%

Roads

Provision of a network of sealed local roads under the control of the municipal council to all road users

Satisfaction

96.75 +19.41%

Sealed local road requests per 100km of sealed local roads

All Councils

36.56

Similar Councils

67.57

Condition

98.39% +0.40%

Sealed local roads maintained adequately

All Councils

96.64%

Similar Councils

95.17%

Service cost

$265.71 +22.97%

Cost of sealed local road reconstruction per square metre

All Councils

$81.53

Similar Councils

$134.25

Service cost

$36.22 -1.92%

Cost of sealed local road resealing per square metre

All Councils

$13.25

Similar Councils

$26.67

Satisfaction

73/100 +1.24%

Community satisfaction with sealed local roads

All Councils

55/100

Similar Councils

67/100

Statutory Planning

Provision of land use and development assessment services to applicants and the community including advice and determination of applications

Timeliness

117 days +10.38%

Time taken to decide planning applications

All Councils

69.46 days

Similar Councils

90.91 days

Service standard

43.61% -14.48%

Planning applications decided within 60 days

All Councils

69.79%

Similar Councils

58.72%

Service cost

$3,047.50 +22.09%

Cost of statutory planning service per planning application

All Councils

$2,033.27

Similar Councils

$2,008.68

Decision making

78.69% -9.55%

Council planning decisions upheld at VCAT

All Councils

66.75%

Similar Councils

58.19%

Waste Collection

Provision of kerbside waste collection service to the community including garbage and recyclables

Satisfaction

57.62 -29.47%

Kerbside bin collection requests per 1,000 households

All Councils

96.80

Similar Councils

119.83

Service standard

1.05 -17.69%

Kerbside collection bins missed per 10,000 households

All Councils

4.16

Similar Councils

5.81

Service cost

$98.56 +0.38%

Cost of kerbside garbage bin collection service per bin

All Councils

$100.59

Similar Councils

$106.69

Service cost

$49.81 -1.23%

Cost of kerbside recyclables collection service per bin

All Councils

$38.04

Similar Councils

$23.97

Waste diversion

38.52% +4.11%

Kerbside collection waste diverted from landfill

All Councils

42.92%

Similar Councils

45.08%

Financial Performance

Provision of relevant information about the effectiveness of financial management in local government including efficiency, liquidity, obligations, operating position and stability

Revenue level

$1,543.41 +4.29%

Average residential rate per residential property assessment

All Councils

$1,524.69

Similar Councils

$1,538.99

Expenditure level

$3,128.06 -0.81%

Expenses per property assessment

All Councils

$2,948.33

Similar Councils

$2,470.09

Workforce turnover

15.64% +40.11%

Percentage of staff turnover

All Councils

11.55%

Similar Councils

11.22%

Working capital

102.99% -2.20%

Current assets as a percentage of current liabilities

All Councils

241.56%

Similar Councils

224.65%

Unrestricted cash

27.46% +27.46%

Unrestricted cash as a percentage of current liabilities

All Councils

110.72%

Similar Councils

100.06%

Asset renewal

95.90% +14.58%

Asset renewal as a percentage of depreciation

All Councils

75.71%

Similar Councils

85.90%

Loans and borrowings

33.19% -6.76%

Loans and borrowings as a percentage of rates

All Councils

22.66%

Similar Councils

20.42%

Loans and borrowings

1.54% -2.01%

Loans and borrowings repayments as a percentage of rates

All Councils

4.60%

Similar Councils

3.37%

Indebtedness

22.99% -4.17%

Non-current liabilities as a percentage of own source revenue

All Councils

24.65%

Similar Councils

16.39%

Adjusted underlying result

1.70% -19.46%

Adjusted underlying surplus (or deficit) as a percentage of underlying revenue

All Councils

-1.22%

Similar Councils

8.80%

Rates concentration

59.82% +3.43%

Rates as a percentage of adjusted underlying revenue

All Councils

64.01%

Similar Councils

67.59%

Rates effort

0.20% -12.96%

Rates as a percentage of property values in municipality

All Councils

0.47%

Similar Councils

0.27%

Sustainable Capacity

Provision of relevant information about whether local governments have the capacity to meet the agreed service and infrastructure needs of their community

Population

$1,804.81 +1.04%

Expenses per head of municipal population

All Councils

$1,834.40

Similar Councils

$1,196.35

Population

$18,740.27 +3.23%

Infrastructure per head of municipal population

All Councils

$13,443.42

Similar Councils

$6,139.03

Population

283.92 +2.89%

Population density per length of road

All Councils

102.15

Similar Councils

272.59

Own source revenue

$1,683.11 +1.61%

Own-source revenue per head of municipal population

All Councils

$1,393.06

Similar Councils

$1,174.14

Recurrent grants

$110.72 -13.67%

Recurrent grants per head of municipal population

All Councils

$354.89

Similar Councils

$110.33

Disadvantage

8.00 -

Relative Socio-Economic Disadvantage of the municipality

All Councils

5.47

Similar Councils

7.59

Governance and Management Checklist

Measures whether a council has strong governance and management framework in place covering community engagement, planning, monitoring, reporting and decision-making

Governance and Management

22/24

Compliant measures that are currently in operation